Customer Support Manager
4 weeks ago
Company Overview
">ZYLA Healthcare Pvt Ltd is a leading healthcare technology company that provides innovative solutions to improve patient outcomes. We are seeking a highly skilled Customer Support Manager to lead our customer support team.
">Job Description
">The successful candidate will have at least 4 years of experience in customer support, with strong interpersonal and communication skills. They will be responsible for leading a team of 10 customer support representatives, fostering a culture of excellence, and ensuring exceptional customer experiences. The role also involves process improvement, performance management, metrics tracking, training, and escalation management.
">Salary: ₹1,200,000 - ₹1,500,000 per annum
">Required Skills and Qualifications
">The ideal candidate should have a proven track record in customer support, analytical mindset, and ability to interpret data. Proficiency in support tools like Zendesk or similar CRM platforms is essential.
">Benefits
">We offer a strong sales incentive structure, attractive stock options, and an open setup where you can innovate every day. You will have the opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, and operations gurus.
">Location
">This role is based in India.
">About this Opportunity
">You will have the chance to directly work on a very innovative product that has a big societal impact. Our company values innovation, teamwork, and customer satisfaction. If you are looking for a challenging role where you can grow professionally and personally, we encourage you to apply.
-
Customer Support Operations Manager
3 days ago
Gurgaon, Haryana, India Wayo Full timeJob Title: Customer Support Operations ManagerWe are seeking a highly skilled Customer Support Operations Manager to join our team in Gurgaon and Bangalore. This role involves managing daily dispatch activities, requiring strong attention to detail, excellent communication skills, and the ability to work under pressure.The ideal candidate will have 1 to 3...
-
Customer Support Director
4 weeks ago
Gurgaon, Haryana, India AiSensy Full timeAbout the RoleAiSensy is seeking an experienced Customer Support Director to lead our support team and drive customer satisfaction, loyalty, and retention. This is a full-time position based in [Location], with a salary of $120,000 - $180,000 per year.The ideal candidate will have at least 5 years of experience in customer support, with a proven track record...
-
Customer Support Specialist
2 days ago
Gurgaon, Haryana, India Zupee Full timeAbout ZupeeZupee is a dynamic and supportive organization that values excellence in customer service.Job OverviewThis role focuses on delivering exceptional customer experiences through prompt and professional issue resolution, ensuring high customer satisfaction ratings.ResponsibilitiesResolve Customer Issues: Respond to customer inquiries and concerns via...
-
Customer Support Representative
4 weeks ago
Gurgaon, Haryana, India Karnival Full timeAbout KarnivalWe are a customer marketing platform that helps businesses elevate and leverage current customers' experiences to improve retention and growth.Our unified platform seamlessly integrates various functionalities, such as Smart Receipts, Net Promoter Score assessments, Customer research, Surveys, Product Reviews, Loyalty, and a Customer Journey...
-
Customer Support Expert
4 weeks ago
Gurgaon, Haryana, India Karnival Full timeAbout KarnivalKarnival is a customer marketing platform that empowers businesses to elevate and leverage customer experiences for retention and growth. Our unified platform seamlessly integrates functionalities such as Smart Receipts, Net Promoter Score assessments, Customer research, Surveys, Product Reviews, Loyalty, and a Customer Journey Builder.We...
-
Customer Support Professional
2 weeks ago
Gurgaon, Haryana, India What's Up Wellness Full timeAbout UsWe're a fast-growing wellness company dedicated to bringing simplicity and delight to the world of health and nutrition.At What's Up Wellness, we believe that happiness starts with healthy choices. Our mission is to make it easier for people to incorporate better nutrition into their daily lives. We're passionate about our work and are looking for a...
-
Customer Support Representative
7 days ago
Gurgaon, Haryana, India What's Up Wellness Full timeAbout UsWhat's Up Wellness is a fast-growing company committed to simplifying and delighting the world of wellness. We believe that happiness and health are intertwined, and our mission is to make healthy choices easier for everyone.Our VisionWe're passionate about transforming the category experience and creating a positive impact on people's lives. Our...
-
Customer Support Representative
7 days ago
Gurgaon, Haryana, India What's Up Wellness Full timeAbout What's Up WellnessWe are a fast-growing company revolutionizing the wellness industry by simplifying and delighting customers. Our mission is to empower individuals to make healthy choices through better nutrition.With funding from top D2C disruptors, we're expanding our team and looking for a skilled Customer Support Executive to join our ambitious...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeWe are seeking a skilled Customer Support Specialist to join our team at Genpact.**Job Overview:**In this role, you will be responsible for providing exceptional customer service to our clients, handling their inquiries and resolving issues in a timely and efficient manner.Key Responsibilities:Provide world-class customer experience through phone and email...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India What's Up Wellness Full timeAbout UsWe are What's Up Wellness, a dynamic and growing company revolutionizing the world of wellness. Our mission is to empower individuals to make healthy choices by providing easy access to nutritious food. We're passionate about transforming the category experience and believe that happy people lead healthier lives.Our StoryWe've made tremendous...
-
Customer Support Associate
17 hours ago
Gurgaon, Haryana, India What's Up Wellness Full timeAbout What's Up WellnessWe're a fast-growing wellness company on a mission to bring simplicity and delight to the world of wellness. Our goal is to make healthy choices easier for everyone, and we're passionate about the work we do.As a leader in the wellness industry, we're committed to innovation and excellence. We've already achieved significant success,...
-
Customer Support Ambassador
2 weeks ago
Gurgaon, Haryana, India What's Up Wellness Full timeWe at What's Up Wellness are on the hunt for an enthusiastic individual to join our growing team as a Customer Support Executive. This role involves consistently achieving elevated levels of customer satisfaction and taking complete accountability for ensuring our customers' delight.Key Responsibilities:Respond to customer queries in a timely and accurate...
-
Customer Support Leadership Position
2 days ago
Gurgaon, Haryana, India AiSensy Full timeAbout AiSensyAiSensy is a cutting-edge WhatsApp-based platform empowering businesses to enhance their marketing and engagement strategies. With a strong presence in the industry, AiSensy collaborates with top brands like Skullcandy, Vivo, Rentomojo, Physicswallah, and Cosco to drive revenue growth through WhatsApp.Empowering over 50,000 businesses with...
-
Customer Support Team Lead
3 days ago
Gurgaon, Haryana, India AiSensy Full timeAbout AiSensyAiSensy is a cutting-edge WhatsApp based Marketing & Engagement platform empowering businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, and Cosco to boost their revenues via WhatsApp.We're on a mission to help 50,000+ Businesses with WhatsApp Engagement & Marketing, having already enabled 400cr+ WhatsApp Messages between Businesses and...
-
Customer Support Professional
4 weeks ago
Gurgaon, Haryana, India Teleperformance Full timeWe are seeking a highly skilled Customer Support Professional to join our team at Teleperformance. This exciting role offers the opportunity to work in a dynamic environment, providing exceptional customer service and support to clients.About the Role:This is a challenging and rewarding position that requires strong communication skills, problem-solving...
-
Customer Support Ambassador
17 hours ago
Gurgaon, Haryana, India UPHILL HR Services Full timeAt UPHILL HR Services, we are committed to delivering exceptional customer experiences.About the Role:We are seeking a highly skilled Customer Service Representative to join our team, who will be responsible for converting customers into passionate advocates of our services.Main Responsibilities:To provide proactive and knowledgeable support to customers via...
-
Customer Support Associate
2 weeks ago
Gurgaon, Haryana, India What's Up Wellness Full timeAbout What's Up WellnessWe're a fast-growing company dedicated to simplifying and enhancing the wellness experience. Our mission is to empower individuals to make healthy choices by providing easy access to better nutrition. We're passionate about our work and seek a self-starter to join our ambitious team.Role OverviewThis role involves ensuring customer...
-
Customer Support Associate
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly motivated and skilled Customer Support Associate to join our team at Genpact in Gurugram, Haryana, India. This role is perfect for individuals with excellent communication skills and a passion for delivering exceptional customer experiences.About the RoleThis position involves providing top-notch support to our clients,...
-
Customer Support Specialist
3 weeks ago
Gurgaon, Haryana, India Policybazaar Full timeAre you passionate about delivering exceptional customer experiences?We are seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team at Policybazaar.About the Role:This is an exciting opportunity for a proactive individual to work in a dynamic environment, providing top-notch support to customers via phone, email, and chat....
-
Global Customer Support Ambassador
3 days ago
Gurgaon, Haryana, India Demographic HR Services Full timeJob Title: Global Customer Support AmbassadorAbout Demographic HR Services:We are a leading provider of recruitment and human resources solutions for businesses worldwide.The Role:We are seeking a highly skilled Global Customer Support Ambassador to join our team. As a key member of our customer service team, you will be responsible for providing exceptional...