IT ServiceNow Support Expert

7 days ago


Bareilly, Uttar Pradesh, India beBeeSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Title: ServiceNow Support Specialist

We are seeking a skilled professional to provide technical support, perform system maintenance and ensure the stability of the ServiceNow platform.

The ideal candidate will have a solid understanding of IT service management (ITSM) principles and general IT operations. Responsibilities include:

  • Troubleshooting incidents related to the ServiceNow platform.
  • Performing routine maintenance tasks and system upgrades.
  • Providing support to end-users and addressing their questions regarding the ServiceNow platform.
  • Collaborating with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
  • Maintaining compliance with IT security policies and regulations.

Required skills and qualifications:

  • ServiceNow Certified System Administrator (CSA) certification required.
  • 5 years of experience in Information Technology operations.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies.
  • Bachelor's degree in Information Technology or Computer Science preferred.

We offer a comprehensive benefits package including health and wellness, time to recharge, financial security, life and family support, recognition and growth opportunities, and fitness and wellness initiatives.


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