ServiceNow Telecommunications Developer

1 day ago

Bareilly, Uttar Pradesh, India beBeeService Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Telecom Order Management Developer

This role is for an experienced ServiceNow developer who can design, develop and implement solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module.

The ideal candidate will have strong knowledge of ServiceNow Order Management for Telecom (OMT) module and experience in ServiceNow CSM (Customer Service Management) and/or ITSM. Proficiency in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer and Service Portal is required. Additionally, telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests and Fulfillment, is necessary.

Key Responsibilities:

  • Design, develop and implement solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module.
  • Collaborate with cross-functional teams to gather and analyze requirements.
  • Develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies and custom applications to meet telecom order management needs.
  • Configure and customize Order Management modules to enable seamless handling of product orders, service requests and provisioning workflows.
  • Integrate ServiceNow with third-party systems, OSS/BSS platforms and legacy systems commonly used in telecom environments.
  • Support UAT, defect fixing and performance tuning for order management processes.
  • Follow Agile delivery practices and participate in daily stand-ups, sprint planning and retrospectives.
  • Ensure compliance with coding standards, security guidelines and ITSM best practices.

Required Skills and Qualifications:

  • Hands-on development experience in ServiceNow platform.
  • Strong knowledge of ServiceNow Order Management for Telecom (OMT) module.
  • Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage.
  • Proficient in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer and Service Portal.
  • Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests and Fulfillment.

Benefits:

  • Opportunity to work on complex projects in a dynamic team environment.
  • Professional growth and development opportunities.
  • Competitive compensation and benefits package.

Others:

  • We are looking for talented individuals who can contribute to our organization's success.
  • Applicants should be able to communicate effectively and work collaboratively as part of a team.
  • Regular travel may be required.

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