
Expert ServiceNow SPM Solutions Architect
2 days ago
We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) developer to fill this key role.
The ideal candidate will possess strong expertise in ServiceNow SPM and the ability to design, configure, and support end-to-end solutions, including demand management, project management, portfolio management, and resource allocation.
This role involves working on solution design, development, integrations, automations, upgrades, and platform stability to ensure seamless delivery of SPM capabilities.
Key Responsibilities:- Act as ServiceNow administrator with strong SPM experience
- Hands-on expertise in SPM modules: Demand, Project, Portfolio, Resource Management, Project Workspace, Financial Planner Workspace
- Conduct requirements gathering and solution design
- Perform impact assessment on new solutions and SPM enhancements
- Configure scripts, catalog forms, and workflows
- Carry out system integration testing, unit testing, and UAT support
- Manage code reviews, migrations, and production rollouts
- Troubleshoot integration issues between ServiceNow and partner systems
- Implement automations using Custom APIs and IntegrationHub
- Handle platform upgrades, patching, incident fixes, and request fulfillment
- Perform daily health checks and resolve performance issues
- Collaborate with ServiceNow product teams for issue resolution and defect fixes
- Minimum 3 years of relevant ServiceNow SPM experience
- Strong understanding of SPM Product Suite and its integrations
- Proficiency in ServiceNow platform administration
- Knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub
- Experience in testing, rollout planning, and production support
- Ability to troubleshoot, optimize performance, and automate tasks
A dynamic work environment with opportunities to grow professionally.
Competitive compensation and benefits package.
Professional development opportunities and mentorship programs.
Flexible work arrangements and remote work options.
A diverse and inclusive workplace culture.
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