Expert ServiceNow Workflow Architect

4 days ago


Bareilly, Uttar Pradesh, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 28,00,000

As a seasoned ServiceNow Developer, you will be responsible for delivering cutting-edge solutions to drive business growth and efficiency. Your expertise in implementing and optimizing Incident, Problem, Change, and Service Request Management workflows will enable our organization to stay ahead of the curve.

About the Role
  • Design, implement, and optimize ITSM workflows to meet evolving business needs
  • Configure and manage Discovery schedules to ensure seamless integration with our infrastructure
  • Develop and enhance Discovery probes and patterns to support complex cloud environments
  • Continuously improve the ServiceNow platform through iterative enhancements and performance tuning
  • Customize form layouts, fields, and user interfaces to promote data consistency and usability
  • Tailor and extend CAB Workbench functionality to streamline automated workflows and board operations
  • Establish robust REST/SOAP API integrations with external systems to foster collaboration
  • Manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational excellence
  • Enhance the Employee Center portal to improve branding, content delivery, and user engagement
  • Design and publish reports and dashboards to support performance tracking and transparency
Required Skills and Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Relevant ServiceNow training in ITSM, Discovery, and scripting modules
  • Minimum of 3 years of hands-on experience in ServiceNow development
  • Proven track record with ServiceNow ITSM modules and Discovery implementation
  • Experience with form customization, API integration, and dashboard/report creation
  • Demonstrated experience in troubleshooting platform issues and scripting errors


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