Senior Director of Regional Professional Services Strategy

2 weeks ago


Mumbai, Maharashtra, India Duck Creek Technologies Full time
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Job Summary:

Duck Creek Technologies, a pioneering InsurTech company, seeks an experienced Senior Director to lead its regional Professional Services strategy. As Vice President of Professional Services, you will be responsible for building a customer-centric team and ensuring world-class delivery of our innovative InsurTech solutions.

The ideal candidate will possess exceptional leadership skills, strategic vision, and industry expertise. They will drive service revenue growth, enhance customer satisfaction, and position Duck Creek as a market leader in the P&C insurance space.

Key Responsibilities:

  • Leadership & Strategic Development: Provide visionary leadership, setting clear priorities and direction for the regional Professional Services team.
  • Professional Services Practice Management: Oversee the Professional Services practice, fostering a culture of accountability and high performance.
  • Customer Success & Business Insights: Build and maintain strong relationships with customers, ensuring exceptional experiences through a collaborative approach.

Required Skills & Qualifications:

  • Experience: 23-25 years of professional experience, with at least 12 years in leadership roles within a Professional Services environment.
  • Education: Bachelor's degree required.
  • Leadership: Demonstrated success in leading, motivating, and managing diverse teams while holding them accountable for performance.

Salary: $150,000 - $200,000 per annum (dependent on location and experience)

About Duck Creek Technologies:

Duck Creek Technologies is transforming the property and casualty (P&C) and general insurance industry with our cutting-edge SaaS platform. By enabling insurers to leverage the power of cloud technology, we deliver agility, intelligence, and seamless operations, revolutionizing customer engagement and operational efficiency.

We offer a flexible work model that allows employees to choose how and where they work—whether from home, in the office, or hybrid. Join us to shape the future of one of the world's oldest industries.

Location: Mumbai



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