Collections Team Lead
1 week ago
Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering a variety of payment use cases. We provide consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. To merchants, we offer acquiring devices like Soundbox, EDC, QR, and Payment Gateway, where payment aggregation is done through PPI and other banks' financial instruments. To further enhance merchants' business, we offer commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, we then offer credit services such as merchant loans, personal loans, and BNPL, sourced by our financial partners.
About the Team:Liaison between creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the Role:The Collection Team Lead will be responsible for collection targets of the assigned branches. They will be required to meet the target of assigned product. Follow the legal guidelines for collection agencies & in-house collections.
Expectations/Requirements:- To achieve collection targets of the Respective Branch assigned.
- Meeting the Target on the product assigned for Collections.
- Ensuring legal guidelines are compiled for entire collection structure in letter and spirit.
- Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force.
- Ensure adherence to the Code of Conduct.
- Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.
1. More than 1 year of relevant experience in Collections role. 2. Excellent Communication Skills. 3. Negotiations skills - strong bias for driving results in a High performance environment. 4. Strong Relationship and Leadership skills. 5. Working Knowledge of Computers. 6. Growth Mindset. 7. Demonstrated success and achievement orientation. 7. Willingness to experiment and improve continuously
Education:Graduate in any specialization
Why join us:1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360-degree feedback from your peer teams on your support of their goals. 4. Respect, that is earned, not demanded from your peers and manager
Compensation:If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story
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Collections Team Lead
1 week ago
Chandigarh, Chandigarh, India Paytm Full timeAbout Us:Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering a variety of payment use cases. Our services include utility payments, money transfers, and payment instruments like Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. We empower consumers to pay...
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Collections Team Lead
1 week ago
Chandigarh, Chandigarh, India Paytm Full timeAbout Us:Paytm is a leading digital payments and financial services company in India, driving consumers and merchants to its platform through various payment use cases. Our services include utility payments, money transfers, and payment instruments like Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. We empower consumers to pay via Paytm Payment...
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Collections Team Lead
1 week ago
Chandigarh, Chandigarh, India Paytm Full timeAbout Us: Paytm is a leading digital payments and financial services company in India, driving consumers and merchants to its platform through various payment use cases. Our services include utility payments, money transfers, and payment instruments like Paytm Wallet, Paytm UPI, and Paytm Payments Bank Netbanking. We empower consumers to pay via Paytm...
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Collections Team Lead
2 days ago
Chandigarh, Chandigarh, India Paytm Full timeAbout Paytm:Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet,...
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Collection Team Lead
5 days ago
Chandigarh, Chandigarh, India Paytm Full timeAbout Us: Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering various payment use cases. The company provides consumers with services like utility payments and money transfers, empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI,...
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Collections Team Lead
5 days ago
Chandigarh, Chandigarh, India Paytm Full timeAbout the Role:As a Collections Team Lead, you will be responsible for driving collection targets for assigned branches. You will need to meet the target of assigned products while ensuring compliance with legal guidelines for collection agencies and in-house collections. Your key responsibilities will include achieving collection targets, meeting product...
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Chandigarh, Chandigarh, India Paytm Full timeAbout Us: Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm...
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