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Geography Collections Manager
1 month ago
The Collections team at Axis Bank is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. As a Geography Collections Head, you will work closely with the Circle Head, Centre Heads, and RMs to ensure the collections process runs smoothly.
Key Responsibilities:- Drive the CBG Collections Team within the geography to achieve optimal results.
- Develop and implement effective collection strategies, including setting up monitoring mechanisms and review processes.
- Contain irregularity levels in various buckets, such as 8-30 DPD, 31-60 DPD, 61-90 DPD, and 90+.
- Minimize incremental NPAs (NPA additions) in the portfolio.
- Trigger legal action on chronic accounts in line with the policy.
- Work with other teams to recover and upgrade accounts.
- Provide feedback to Coverage/Product/Risk teams as needed.
- Monitor accounts with irregularities due to No Credit, Non-Renewal, or Non-submission of stock statements.
- Gather market intelligence by building relationships with collections teams across organizations.
- A graduate or postgraduate degree from a recognized institute.
- Experience in managing corporate collections or collections of secured products (Retail or Consumer Lending).
- Excellent communication skills.
- Process orientation.
- Understanding of legal acts and principles.
