Collections Team Lead
4 weeks ago
About Paytm:
Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later.
About the Team:
The Liaison team is responsible for observing accounts to identify overdue payments, reporting collection activity, addressing client queries, and developing repayment plans. They work closely with creditors and consumers to ensure timely payments and maintain a positive relationship.
About the Role:
The Collection Team Lead will be responsible for meeting collection targets of the assigned branches. They will need to meet the target of assigned products, follow legal guidelines for collection agencies and in-house collections, and ensure that collection agencies and in-house collectors adhere to legal guidelines.
Key Responsibilities:
- Meet collection targets of the assigned branches
- Meet the target of assigned products
- Ensure legal guidelines are compiled for the entire collection structure
- Ensure collection agencies and in-house collectors adhere to legal guidelines
- Continuously monitor collection agencies and in-house collectors to identify fraudulent practices
Requirements:
- More than 1 year of relevant experience in Collections role
- Excellent Communication Skills
- Negotiations skills - strong bias for driving results in a High performance environment
- Strong Relationship and Leadership skills
- Working Knowledge of Computers
- Growth Mindset
- Demonstrated success and achievement orientation
Why Paytm:
Paytm offers a collaborative output-driven program that brings cohesiveness across businesses through technology. The company aims to improve the average revenue per user by increasing cross-sell opportunities and provides a solid 360-degree feedback system from peer teams. Paytm values respect, earned from peers and managers, and offers enviable compensation packages.
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Collection Team Lead
4 weeks ago
Chandigarh, Chandigarh, India Paytm Full timeAbout Us: Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering various payment use cases. The company provides consumers with services like utility payments and money transfers, empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI,...
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Collections Team Lead
4 weeks ago
Chandigarh, Chandigarh, India Paytm Full timeAbout the Role:As a Collections Team Lead, you will be responsible for driving collection targets for assigned branches. You will need to meet the target of assigned products while ensuring compliance with legal guidelines for collection agencies and in-house collections. Your key responsibilities will include achieving collection targets, meeting product...
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Chandigarh, Chandigarh, India Paytm Full timeAbout Us: Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform via various payment use cases. It offers consumers services like utility payments and money transfers, empowering them to pay via Paytm Payment Instruments like Paytm Wallet, Paytm UPI, Paytm Payments Bank...
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Collection Team Lead Position
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Chandigarh, Chandigarh, India Paytm Full timeCollection Team Lead Role OverviewAt Paytm, we are committed to providing exceptional digital payment and financial services to our customers. We are seeking a highly skilled Collection Team Lead to join our Jalandhar operations team. As a key member of our team, you will be responsible for leading the collection efforts of our assigned branches and meeting...
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Chandigarh, Chandigarh, India Paytm Full timeAbout Us: Paytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm...
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Chandigarh, Chandigarh, India Paytm Full timeAbout the Role:As a Collection Team Lead at Paytm, you will be responsible for driving collections targets and ensuring compliance with legal guidelines. You will work closely with creditors and consumers to identify overdue payments, develop repayment plans, and address client queries.Key Responsibilities:1. Achieve collection targets for assigned branches...
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