Collection Team Lead Position

3 weeks ago


Chandigarh, Chandigarh, India Paytm Full time
Collection Team Lead Role Overview

At Paytm, we are committed to providing exceptional digital payment and financial services to our customers. We are seeking a highly skilled Collection Team Lead to join our Jalandhar operations team. As a key member of our team, you will be responsible for leading the collection efforts of our assigned branches and meeting the target of assigned products. Your role will be crucial in ensuring that we adhere to legal guidelines for collection agencies and in-house collections.

Key Responsibilities:
1. Achieve collection targets of the assigned branches.
2. Meet the target of assigned products for collections.
3. Ensure legal guidelines are compiled for the entire collection structure in letter and spirit.
4. Ensure that collection agencies and in-house collectors adhere to the legal guidelines provided by the law in force.
5. Continuously monitor collection agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Requirements and Expectations:
1. More than 1 year of relevant experience in collections roles.
2. Excellent communication skills.
3. Strong negotiation skills with a bias for driving results in a high-performance environment.
4. Strong relationship and leadership skills.
5. Working knowledge of computers.
6. Growth mindset.
7. Demonstrated success and achievement orientation.
Why Join Us:
At Paytm, we believe in creating a collaborative and output-driven work environment that brings cohesiveness across businesses through technology. We are committed to improving the average revenue per use by increasing cross-sell opportunities. If you are the right fit, we believe in creating wealth for you. Join us in our mission to democratize credit for deserving consumers and merchants.
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