Collections Team Lead
1 week ago
About the Role: As a Collection Team Lead, you will be responsible for meeting collection targets of assigned branches. You will need to meet the target of assigned products, follow legal guidelines for collection agencies and in-house collections, and ensure adherence to the Code of Conduct. You will also continuously monitor collection agencies and in-house collectors to identify fraudulent practices and prevent losses.
Key Responsibilities:
1. Achieve collection targets of the assigned branch.
2. Meet the target of assigned products for collections.
3. Ensure legal guidelines are compiled for the entire collection structure in letter and spirit.
4. Ensure that collection agencies and in-house collectors adhere to legal guidelines provided by the law in force.
5. Ensure adherence to the Code of Conduct.
6. Continuously monitor collection agencies and in-house collectors to identify fraudulent practices and prevent losses.
Requirements:
1. More than 1 year of relevant experience in Collections role.
2. Excellent Communication Skills.
3. Negotiation skills - strong bias for driving results in a High-performance environment.
4. Strong Relationship and Leadership skills.
5. Working Knowledge of Computers.
6. Growth Mindset.
7. Demonstrated success and achievement orientation.
7. Willingness to experiment and improve continuously.
Education: Graduate in any specialization.
Why Join Us:
1. A collaborative output-driven program that brings cohesiveness across businesses through technology.
2. Improve the average revenue per user by increasing cross-sell opportunities.
3. A solid 360-degree feedback from peer teams on your support of their goals.
4. Respect, earned not demanded from your peers and manager.
Compensation:
If you are the right fit, we believe in creating wealth for you. With 500 million+ registered users, 21 million+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story.
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