Sales Engagement Representative

1 month ago


Chandigarh, Chandigarh, India Naukripay Full time

Naukripay is offering a competitive salary for this role, estimated to be around $45,000 per year.

Job Description

A Sales Engagement Representative at Naukripay will play a crucial role in generating sales by contacting potential and existing customers over the phone. The ideal candidate should have excellent communication skills, including verbal and written communication, listening skills, and customer handling skills.

Duties and Responsibilities
  • Make outbound calls to generate leads and present products or services to potential customers.
  • Manage incoming calls, resolve customer concerns and issues, and organize customer information.
  • Build relationships with existing clients and build rapport with potential clients.
  • Provide customer service by answering customer queries, providing pricing details, and maintaining service quality.
  • Collect data from existing customers on the impacts of the company's products or services and relay this information to the relevant departments.
  • Follow up with incoming leads and book appointments for the field sales team.
  • Customize scripts for clients as per the situation.
  • Make reports and documentation based on conversations that took place during telecalling.
Requirements

The successful candidate should have:

  • Excellent communication skills, including verbal and written communication, listening skills, and customer handling skills.
  • Persuasive, patient, and persistent approach.


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