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Chat Process Coordinator

2 weeks ago

Nashik, Maharashtra, India AT-iZ Business Solutions Full time

**Company Overview**

AT-iZ Business Solutions is committed to delivering exceptional customer experiences through our dedicated customer support team. Our goal is to hire talented individuals who can execute transactions efficiently and effectively.

Job Description

The primary responsibility of this role is to understand customer concerns and provide effective solutions. This requires strong analytical skills, the ability to interpret and consolidate complex or ambiguous information into actionable insights, and excellent reading comprehension and problem-solving abilities.

Skills and Qualifications

  • Communication Skills: Excellent written and verbal communication skills are essential for this role.
  • Typing Speed and Accuracy: A minimum typing speed of 70 words per minute in English with high accuracy is required. The client team will conduct screening for verification.
  • Prior Experience: Prior experience in eCommerce operations is preferred but not mandatory.

Step In With Your Resume

If you are passionate about delivering exceptional customer experiences, step in with your resume and enthusiasm We look forward to hearing from you