
Global Insurance Partnerships Director
2 weeks ago
The Insurance Partner Manager role is a key position that oversees the execution of enterprise-wide outsourcing workstreams and serves as a single point of contact for home office and regions. The ideal candidate will have 10+ years of experience in insurance / reinsurance operations, governance, transition, and BPO management, with a strong background in P&C domain.
Key Responsibilities- Governance: Maintain a strong governance framework including MBRs, QBRs, and town halls to facilitate performance management, feedback mechanism, and effective communication between stakeholders and offshore teams.
- Performance Management: Ensure robust tracking of progress, including performance monitoring of offshore delivery and building action plans around deficiencies.
- Liaising with internal stakeholders and strategic vendor partner(s) to foster closer working relationships.
- Internal Audit: Ensure correct invoicing, transformation benefits delivered, and operational efficiencies and quality delivered by vendors in line with MSA/SOW (contractual agreements).
The ideal candidate will have:
- Master's in business administration from a top-tier institute.
- Higher education in P&C insurance (MBA, ACII, CPCU, or FIII).
- 10+ years of relevant work experience in insurance industry (preferably P&C).
- Experience in end-to-end offshore insurance/reinsurance F&A, finance operations, and underwriting life cycle management.
- Preference for female candidates.
- 5+ years of experience in people, project, transformation, governance, and program management.
- Strong MS Office skills, including storyboarding using MS PowerPoint.
- Hands-on experience in tools such as advanced Excel, SQL, R, Python, and visualization platforms like Power BI.
- History of excellence in academics and personal achievements.
- Proven experience in working with/ managing cross-functional teams.
- Excellent organizational, analytical, and time management skills.
- Excellent interpersonal, communication, presentation, negotiation skills with strong influencing and persuasive talents.
We value your hard work, integrity, and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. Some of these benefits include:
- Group mediclaim insurance cover: Hospitalization expenses shall be covered for self, parents (in-laws for female employees only), spouse, and up to two dependent children on a family floater basis.
- Group life insurance cover: In the unfortunate event of death due to an accident or natural causes, an employee's nominee shall be eligible for an insurance cover equivalent to three times their TEC.
- Group personal accident insurance cover: The policy covers an employee in the event of bodily injury due to an accident. The policy also covers temporary disability and permanent disability due to an accident.
- Flexi-pay components: We offer an option to choose from flexi-pay components. Amounts opted under the flexi-pay will be part of your TEC and will be adjusted from your consolidated allowance.
- Gratuity: Shall be payable in accordance with the Payment of Gratuity Act 1972.
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