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Tele Loan Recovery Specialist
2 weeks ago
As a key member of our organization, the Tele Collector will play a vital role in ensuring timely payment of loans from customers. This involves making proactive calls for EMI due or missed payments, educating customers on the consequences of non-payment and available payment modes, coordinating with field teams for payment collection if needed, and updating call and collection details in the system.
Key Responsibilities:
- Make reminder calls to customers for EMI due or missed payments
- Inform customers about the consequences of non-payment and available payment options
- Coordinate with field teams for payment collection, if required
- Update call and collection details in the system
Requirements:
- Graduate degree from any stream
- At least 2 years of experience in collections or customer calling
- Basic computer and typing skills
- Clear communication and convincing ability
Why Join Our Team:
- Opportunity to work in a dynamic environment
- Chance to develop skills in customer relations and sales
- Competitive remuneration package