
Debt Recovery Specialist
2 days ago
Job Title: Debt Recovery Specialist
">We are seeking a skilled Debt Recovery Specialist to oversee our tele-calling team, ensuring smooth operations and maximizing profitability.
Key Responsibilities:
- Manage and supervise the tele-calling team to achieve set targets.
- Responsible for collections and recovery of overdue payments from customers.
- Guide and drive the collection force to achieve desired outcomes.
- Making calls on high-risk delinquent accounts and resolving customer queries.
- Ensure adherence to company process parameters and monitor progress.
- Hire new collection agents/executives as per requirements.
- Review agent performance, manage pre-emi teams, and strategize collections based on MIS reports.
Requirements:
- Experience in debt collection or a related field.
- Excellent communication and negotiation skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills.
- Knowledge of laws and regulations related to debt collection.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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