Loan Recovery Team Leader
7 days ago
Company Description
V CATCH operates on Six-Sigma standards and is led by a core management team with decades of experience in the BPO industry. We have expanded our services to numerous industries including Ed-tech, E-commerce, FMCG, Aggregators, and Real Estate. Located in Bangalore, we offer cost-effective call center services utilizing state-of-the-art technology and infrastructure. V CATCH is dedicated to helping clients experience significant ROI growth through our expert contact center services.
Role Description
This is a full-time on-site role for a Loan Recovery Team Leader, located in Bengaluru. The Loan Recovery Team Leader will be responsible for overseeing the loan recovery process, coordinating with team members, developing strategies to improve recovery rates, and ensuring compliance with financial regulations. The role includes monitoring the performance of the recovery team, evaluating accounts, conducting audits, and preparing reports. Managing communication with clients and stakeholders is also a key aspect of this role.
Qualifications
- Strong Vocal and loan recovery experience
- Experience in Agencies or Field loan collection
- Knowledge of Advanced Excel
- Excellent leadership and team management abilities
- Strong verbal and written communication skills
- Prior experience in Team handling
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