
Area Debt Recovery Manager
4 days ago
Role & responsibilities
Recruit and train the collections team for effective collections & recovery
Monitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in time
Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices
Execute collection strategies at the area level for efficient collections and recovery of outstanding loans; ensure cost effective collections
Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents
Submit recommendations to regional collections manager for discontinuing agencies based on performance
Partner with local sales & credit to ensure quality sourcing
Manage loss line provision; on-time sale of repossessed vehicles
Ensure effective collections from DCC & micro market
Coordinate with legal officers to file and execute non collectable accounts; execute repossession orders with the help of legal officers
Preferred candidate profile
Post Graduate / MBA
8-10 years of experience in handling collections, Two Wheeler Loan
Ability to work with integrated systems used for tracking & monitoring collections
Operational execution
Relationship Management (critical for retaining key customers)
Strong communication and interpersonal skills
Problem Solving & decision making skills
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