Area Debt Recovery Manager

4 days ago


Bengaluru, Karnataka, India TVS Credit Services Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  • Recruit and train the collections team for effective collections & recovery

  • Monitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in time

  • Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices

  • Execute collection strategies at the area level for efficient collections and recovery of outstanding loans; ensure cost effective collections

  • Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents

  • Submit recommendations to regional collections manager for discontinuing agencies based on performance

  • Partner with local sales & credit to ensure quality sourcing

  • Manage loss line provision; on-time sale of repossessed vehicles

  • Ensure effective collections from DCC & micro market

  • Coordinate with legal officers to file and execute non collectable accounts; execute repossession orders with the help of legal officers

Preferred candidate profile

  • Post Graduate / MBA

  • 8-10 years of experience in handling collections, Two Wheeler Loan

  • Ability to work with integrated systems used for tracking & monitoring collections

  • Operational execution

  • Relationship Management (critical for retaining key customers)

  • Strong communication and interpersonal skills

  • Problem Solving & decision making skills


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