Manager - Debt Management Services - Compliance
17 hours ago
Job Purpose
The Compliance Officer ensures adherence to all regulatory standards and internal policies related to debt collection and recovery.
Duties and Responsibilities
Regulatory Compliance: Ensure compliance with debt collection laws (e.
- g.
- , FDCPA, FCA) and internal policies.
- Should be Profecient in excel.
- Policy Development: Develop and maintain compliance processes for debt management.
- Audits & Monitoring: Conduct audits, monitor activities, and implement corrective actions.
- Training: Provide training to teams on regulatory updates and compliance standards.
- Risk Management: Identify and mitigate risks in debt recovery practices.
- Complaint Handling: Oversee customer complaints and ensure timely resolutions.
Required Qualifications and Experience
Regulatory Compliance: Ensure compliance with debt collection laws (e.
- g.
- , FDCPA, FCA) and internal policies.
- Should be Profecient in excel.
- Policy Development: Develop and maintain compliance processes for debt management.
- Audits & Monitoring: Conduct audits, monitor activities, and implement corrective actions.
- Training: Provide training to teams on regulatory updates and compliance standards.
- Risk Management: Identify and mitigate risks in debt recovery practices.
- Complaint Handling: Oversee customer complaints and ensure timely resolutions.
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