ServiceNow Technical Expert

2 weeks ago


Noida, Uttar Pradesh, India Enable, a Fujitsu company Full time
About Us

Enable, a Fujitsu company, is a multi-award-winning business recognized for its people-first culture and commitment to innovation.

We have over 350 dedicated staff across Australia, India, Singapore, Hong Kong, and the Philippines, with a focus on enterprise service management and digital transformation.

Job Description

We are seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have strong implementation, administration, and support skills with the ServiceNow platform.

As a ServiceNow Developer, you will work closely with our external clients and internal technology project teams to deliver successful outcomes within the Agile Methodology.

You will be responsible for enabling our customers to achieve their goals through the effective use of the ServiceNow platform.

We value technical expertise, problem-solving skills, and excellent communication abilities.

This role presents an opportunity to grow your capabilities as a consultant and contribute to our innovative approach to enterprise service management.

Main Responsibilities
  • Implement ITSM tools and demonstrate experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management, and other ITIL process areas.
  • Work with ServiceNow modules such as ITOM, ITAM, CSM, GRC, HRSD.
  • Understand the project delivery lifecycle and processes.
  • Create or modify relevant ITSM toolset components.
  • Implement ServiceNow Service Catalog and CMS (Content Management System).
  • Integrate ServiceNow with other company applications.
  • Experience with scripting languages (JavaScript, Perl, UNIX shell scripts).
Skills Matrix
  • A minimum of 5 years of experience in ServiceNow Design and Development within a client-facing environment.
  • Present business acumen and analytical thinking.
  • Demonstrate strong leadership ability and dynamic teamwork skills.
  • Enterprise/large Service Management implementation experience.
  • Solid experience in requirements gathering, including creating process documentation and solution designs.
  • Proven experience in defining and deploying Continual Service Improvement processes.
  • Hands-on experience beyond ITSM into ITOM, Project Portfolio Management, HR Management, Field Service Management.
  • Certified implementation consultant across ITSM and ITBM.
  • Experience across multiple ServiceNow releases and proficiency in scripting languages.
Qualifications & Certifications
  • An IT degree or relevant tertiary education in Computer Science.
  • ServiceNow CSA + CIS ITSM + 1 other product CIS.
  • ITIL Foundation Certified.
Estimated Salary: $120,000 - $180,000 per year

The salary range reflects the level of experience and qualifications required for this role.

About Enable, a Fujitsu Company

We value trust-based leadership, a supportive learning environment, and continuous innovation.



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