ServiceNow IT Expert

3 days ago


Noida, Uttar Pradesh, India MNR Solutions Full time

We are seeking an experienced ServiceNow IT Expert to join our team at MNR Solutions in Noida. The ideal candidate will have a strong understanding of the ServiceNow platform, including ITSM and application development.

About Us

MNR Solutions is a leading provider of innovative solutions for businesses worldwide. We believe in fostering a culture of excellence and teamwork, ensuring our clients receive top-notch service delivery.

Estimated Salary: ₹1,200,000 - ₹2,500,000 per annum

Job Description

This role requires an individual with expertise in developing and customizing ServiceNow applications. Key responsibilities include:

  • Designing and implementing ServiceNow modules to meet business requirements
  • Collaborating with stakeholders to gather and analyze requirements, ensuring alignment with ITIL best practices
  • Developing and maintaining workflows, dashboards, and reports to enhance service delivery
  • Integrating ServiceNow with third-party applications using REST and SOAP APIs
  • Troubleshooting and resolving issues related to the ServiceNow platform
  • Participating in code reviews and ensuring best practices are followed in development
Required Skills and Qualifications

The ideal candidate should possess:

  • Strong experience with ServiceNow Development and administration
  • Proficiency in JavaScript, HTML, and CSS for ServiceNow customization
  • Knowledge of ITSM processes, including Incident, Problem, and Change Management
  • Experience with ServiceNow's integration capabilities (REST, SOAP)
  • Familiarity with ServiceNow modules, such as CMDB and Service Portal

A ServiceNow Certified Application Developer (CAD) certification would be advantageous. Experience with Agile development methodologies and knowledge of ITIL frameworks and best practices are also highly valued.

Benefits

We offer a comprehensive benefits package, including competitive salary, medical insurance, and opportunities for career growth and professional development.



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