Technical Business Analyst

20 hours ago


Noida, Uttar Pradesh, India MNR Solutions Private Limited Full time

Job Summary:

MNR Solutions Private Limited is seeking a skilled Technical Business Analyst - ServiceNow to join our team. As a Technical Business Analyst, you will be responsible for working with clients to assess current state processes and tools, define ServiceNow solution requirements, and lead client-facing User Requirements workshops.

Key responsibilities include gathering business and user requirements, documenting and managing them, and providing leadership on IT Service Management (ITSM and ITOM) best practices. You will also work with clients to identify project interdependencies and communicate requirement/scope issues to drive resolution.

The ideal candidate will have expertise focused on service management/asset management process design and ServiceNow configuration. They should be able to translate high-level business requirements into functional specifications for input into application activities.

A strong understanding of ITSM, ITOM, and SPM is essential, supported by ServiceNow certifications. If you have a passion for delivering quality solutions and excellent customer service, we encourage you to apply for this exciting opportunity.

Salary Range: ₹1,200,000 - ₹1,800,000 per annum, depending on experience.



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