IT Service Management Expert

14 hours ago


Noida, Uttar Pradesh, India Ultimate Digital Solutions Pvt. Ltd. Full time
IT Service Management Job

Role Description: Develop and implement ServiceNow solutions to streamline IT service management processes.

Location: India's top cities.

Job Type: Full-time, hybrid work model.

About the Opportunity

We are looking for an experienced ServiceNow developer to join our team as an IT Service Management Expert. In this role, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that enhance IT service management capabilities.

  • Design and develop ServiceNow applications using JavaScript, Powershell, XML, and XSLT
  • Prepare detailed estimates and deliver capability presentations
  • Collaborate with cross-functional teams to identify business requirements and develop tailored solutions
  • Analyze and resolve complex technical issues related to ServiceNow implementations

Requirements:

  • Proven experience in ServiceNow development with a focus on IT service management
  • Expert-level knowledge of ServiceNow modules, including HRSD, ITSM, and ITOM
  • Excellent problem-solving skills with attention to detail
  • Strong communication and interpersonal skills

Salary Range & Benefits:

The salary range for this position is 12-15 lac per annum for B2 roles, 17-18 lac per annum for C1, Sr. Consultant roles, 23-25 lac per annum for C2, Manager roles, and 30-32 lac per annum for C2 & Above, Sr. Manager roles. We also offer additional benefits such as medical insurance, flexible working hours, and opportunities for professional growth.



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