Reservations Manager

3 days ago


Palakkad, Kerala, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

Job Opportunity:

We are seeking a talented and dedicated individual to join our team as a Reservations Manager. This role is ideal for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.

About the Job:

The successful candidate will be responsible for providing pre-arrival information, answering inquiries, and addressing concerns through various communication channels. They will also ensure timely and accurate responses to guest queries regarding hotel policies, amenities, local attractions, and other relevant information.

Key Responsibilities:

  • Proactively communicate with guests to provide clear and concise information
  • Ensure seamless handover of guest information and payment details
  • Identify opportunities to upsell additional services and enhance the guest experience
  • Promote hotel loyalty programs and special offers to encourage guest participation and loyalty
  • Build strong relationships with guests by demonstrating personalized service and attentiveness

Qualifications and Skills:

  • Previous experience in hospitality or customer service is preferred but not required
  • Strong written and verbal communication skills
  • Excellent interpersonal skills and ability to build rapport with guests and team members
  • Highly organized and detail-oriented with ability to multitask and meet deadlines
  • Comfortable using technology tools such as email and reservation software

Benefits:

  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Competitive compensation package

Contact Information:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you


  • Reservations Lead

    3 days ago


    Palakkad, Kerala, India beBeeReservation Full time ₹ 6,00,000 - ₹ 12,00,000

    Key Role: Reservations SpecialistWe are seeking a highly skilled professional to lead the management of guest reservations, drive sales growth, and deliver exceptional customer experiences.Main ResponsibilitiesAdminister room reservations, group bookings, and event inquiries via phone, email, and online travel agencies (OTAs).Provide accurate information on...


  • Palakkad, Kerala, India beBeeReservation Full time ₹ 36,00,000 - ₹ 48,00,000

    Job Title: Reservations ExecutiveWe are seeking an experienced Reservations Executive to join our hospitality team. As a key member of the reservations department, you will be responsible for managing bookings across various channels, ensuring seamless guest communication, and maintaining accurate data on property management systems.About UsOur company is a...


  • Palakkad, Kerala, India beBeeReservation Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Overview:We are seeking a highly organized and detail-oriented Reservation Coordinator to manage client reservations, provide exceptional customer service, and maintain accurate records of transactions.Key Responsibilities:Process client reservations in a timely and efficient mannerCommunicate with clients regarding their travel needs and...


  • Palakkad, Kerala, India EXL Full time

    EXL's 15+ years old ACTUARIAL practice is a multi-disciplinary group with an industry focus on the insurance sector (like Property & Casualty, Life Insurance, Health care, Retirement Benefits, Reinsurance). Our actuarial practice has a reputation for strong quantitative expertise and thought leadership in the industry. Through these years, our experienced...


  • Palakkad, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 14,00,000

    Job Title: Reservation ExecutiveKey Responsibilities:The successful candidate will oversee the accuracy of reservations in a hotel chain, ensuring compliance with established guidelines.Primary responsibilities include:Ensuring settlements are accurate and following up with business clients as necessary.Managing reservation processes and procedures to ensure...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Role: Reservation Associate/Executive">About Our Organization:">We are a forward-thinking company that fosters growth and personal development. Our founders believe that potential, not just pedigree, is the key to success.">We seek passionate individuals ready to innovate and make a difference. We value thinking like an owner and empowering our team members...


  • Palakkad, Kerala, India beBeeReservations Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewWe are seeking an ambitious hospitality professional to manage guest reservations and drive room sales.About the RoleEnsure a seamless and personalized booking experience for guests by managing inquiries and reservation requests.Drive revenue growth by maximizing occupancy and promoting luxury camping packages.Maintain accurate records and...


  • Palakkad, Kerala, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 8,00,000

    Key to our success is a highly skilled and proactive Guest Experience Coordinator who will support our short-term vacation rental company. As a remote position based in India, this role requires exceptional communication skills to ensure outstanding guest experiences and efficient management of reservations.If you have a passion for customer service and...


  • Palakkad, Kerala, India beBeePortfolio Full time ₹ 25,00,000 - ₹ 50,00,000

    Portfolio Management OpportunitiesEligibility Requirements:The applicant must be a corporate entity.Adequate infrastructure, including office space, equipment, and personnel, is required.A compliance officer must be appointed.The principal officer of the applicant must possess a professional qualification in law, finance, accountancy, or business management,...


  • Palakkad, Kerala, India beBeeAuditor Full time ₹ 9,00,000 - ₹ 12,00,000

    Night Auditor Job DescriptionOversee the overnight front desk and accounting functions to deliver seamless service to late-night guests.Main Responsibilities:Welcome guests warmly overnight and provide exceptional customer service.Manage guest reservations, amenities, and special requests for VIPs and VVIPs.Process room charges, invoices, and balance cash...