Customer Service Representative

1 day ago


Palakkad, Kerala, India beBeeReservations Full time ₹ 5,00,000 - ₹ 10,00,000

Job Overview

We are seeking an ambitious hospitality professional to manage guest reservations and drive room sales.

About the Role

  • Ensure a seamless and personalized booking experience for guests by managing inquiries and reservation requests.
  • Drive revenue growth by maximizing occupancy and promoting luxury camping packages.
  • Maintain accurate records and knowledge of offerings, from luxury tents to curated outdoor activities.
  • Collaborate with front office and operations teams to offer holistic guest experiences.
  • Lead the reservation and sales team to serve bookings for other client hotels.
  • Monitor and analyze sales data to promote new strategies and stay ahead of competition.
  • Train, mentor, and supervise team members to foster growth and consistent service excellence.

Requirements

  • Bachelor's degree or equivalent experience in hospitality, tourism, or business.
  • 1-2 years' experience in sales, reservations, or hospitality operations.
  • Leadership, communication, and multitasking abilities required.
  • Willingness to work flexible hours.

Benefits

Award-winning hospitality company offering opportunities for growth and development.



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