Help Desk Specialist

2 days ago


Palakkad, Kerala, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,00,000
Customer Support Role

We are seeking a highly skilled and detail-oriented individual to fill the position of Customer Support Executive.

This is a full-time on-site role responsible for providing exceptional customer service, resolving technical issues, and ensuring overall customer satisfaction.

  • Address customer inquiries across various platforms, ensuring prompt and efficient responses.
  • Maintain inventory levels for packaging materials and replenish stock as needed.
  • Process returns, refunds, and exchanges in a timely manner.
  • Manage marketplace order dispatches and reimbursements.
  • Connect with customers to understand feedback and implement improvements.

To excel in this role, you will possess:

  • Prior experience in e-commerce operations is an asset, but not required.
  • Proficiency in using MS Office Suite, specifically Excel.
  • Excellent verbal and written English communication skills.
  • Strong organizational and multitasking skills.

We offer a dynamic work environment that fosters growth and development. If you are a team player with a passion for delivering exceptional customer experiences, we encourage you to apply.



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