Business Development Professional

5 hours ago

Ahmedabad, Gujarat, India Mygate Full time

Mygate is a pioneer in technology that enhances living experience, driven by the idea that security can be made more effective. As a Client Account Manager, you will play a vital role in managing and maintaining relationships with key clients, ensuring their satisfaction with our products and services.

You will serve as the primary point of contact for clients and be responsible for managing the entire client lifecycle, including onboarding, account management, and renewal.

Responsibilities:
  • Serve as the primary point of contact for assigned clients, managing all aspects of the client relationship
  • Understand clients' business needs and goals and develop customized solutions to meet their needs
  • Act as a subject matter expert on our products and services, providing guidance and support to clients
  • Identify and pursue up-selling and cross-selling opportunities to drive revenue growth
  • Work with internal teams to ensure timely and accurate delivery of products and services
  • Monitor client accounts to identify and address any issues or concerns in a timely manner
  • Conduct regular meetings with clients to review performance, address any issues, and identify opportunities for improvement
  • Ensure that all client communication is professional, timely, and effective
  • Assist with the onboarding process for new clients, including training and onboarding support
  • Develop and maintain strong relationships with clients through regular communication and proactive account management
Requirements:
  • Bachelor's degree in business, marketing, or a related field
  • 0-3 years of experience in account management, preferably in a B2C environment
  • Strong communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to work independently and manage multiple priorities effectively
  • Experience with CRM systems and strong computer skills

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. At Mygate, we value innovation, speed, excellence, client centricity, and confidentiality. We are an Equal Opportunity Employer and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, age, sexual orientation, gender identity, marital status, disability, or any other reason.

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