Expansion Specialist

4 days ago

Thrissur, Kerala, India beBeeBusiness Full time ₹ 80,00,000 - ₹ 1,50,00,000

Purpose:

As a key business growth driver, you will spearhead initiatives to expand our presence in specific industry verticals and territories. Your cross-functional role involves collaborating with customers, internal stakeholders, and external partners to achieve sales targets.

Key Responsibilities:

  • Create and implement sales plans for assigned verticals/territories, identifying potential clients, understanding their needs, and forecasting market trends.
  • Monitor and analyze sales performance at the territory/vertical level, highlighting areas of improvement, and implementing corrective actions as required.
  • Cultivate strategic relationships with customers to facilitate deep understanding of their requirements and resolve queries efficiently.
  • Identify opportunities for integrated solutions and present them to relevant stakeholders.
  • Negotiate and finalize terms with clients regarding product specifications, payment terms, and timelines, ensuring seamless execution.
  • Liaise with operations teams to ensure timely order execution within predefined criteria.
  • Communicate changes in order specifications to concerned departments and maintain regular contact with customers.
  • Ensure timely collections from clients according to contractual agreements.
  • Guarantee timely dispatch of goods to client sites as per delivery schedules.
  • Adhere to established processes to enhance response quality and minimize response time to customer queries.
  • Lead the establishment of service centers or partner agencies to provide quick after-sales services.
  • Provide technical support to customers on after-sales issues.
  • Resolve customer complaints within predefined timelines.
  • Log and update all customer interaction activities in relevant systems.
  • Respond promptly to customer inquiries and issues during finalization, execution, and post-execution sales phases.
  • Liaise with distributors and dealers in the territory, escalating significant issues to superiors.
  • Manage dealer-related activities, including stock booking, invoicing, and payments.
  • Stay informed about territorial developments and provide data to the marketing team on potential expansion opportunities.

Benefits:

  • Opportunities for career growth and professional development
  • Collaborative work environment
  • Competitive compensation and benefits package

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 5 years of experience in sales, marketing, or business development
  • Strong analytical, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

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