Sales Development Representative

2 months ago


Khopoli, Maharashtra, India SS Consultancy Services Full time
Key Responsibilities
  • ERP Software Expertise: Develop and maintain in-depth knowledge of ERP software and MIS reports to effectively manage client accounts and billing.
  • Client Support: Provide exceptional support to clients by understanding and meeting their needs, ensuring a high level of satisfaction.
  • Cold Outreach and Follow-up: Engage in cold calls and prospect outreach, followed by regular follow-ups to ensure client needs are being met.
  • Presentation and Demonstration: Present and demonstrate the value of products and services to prospective buyers, highlighting key benefits and features.
  • Data Analysis and Strategy: Compile and analyze data to identify trends, develop sales strategies, and set quotas to drive business growth.
  • Relationship Building: Foster long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
  • Complaint Handling and Negotiation: Effectively handle client complaints and negotiate resolutions to maintain a positive client relationship.
Requirements
  • Industry Knowledge: Stay up-to-date on company offerings and industry trends to provide expert advice and guidance to clients.
  • Database Management: Maintain a database of contact information to ensure accurate and efficient communication with clients and prospects.


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