IT Service Desk Specialist

3 days ago

Hubli, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000

At a fast-paced and collaborative work environment, you'll be empowered to grow your career by providing first-level technical support and resolving incidents efficiently.

Your Key Responsibilities

  • Manage service requests, incidents, and changes using ITSM tools.
  • Support user onboarding, access provisioning, and basic resource requests.
  • Monitor system health and generate service performance reports.
  • Guide users through self-service portals and support documentation.

Your Profile

  • 2+ years of experience in IT service desk, help desk, or technical support.
  • Hands-on experience with cloud services support.
  • Proficiency in ITIL framework and service management processes.
  • Strong troubleshooting skills in application and infrastructure support.

You'll also have the opportunity to develop your skills in:

  • Service Management: Incident, problem, and change management; SLA tracking; documentation and knowledge base management.
  • Technical Support: User access management, application troubleshooting, remote support, and escalation handling.

Benefits of Joining Our Team

  • Opportunities to work with global teams and cutting-edge technologies.
  • Continuous learning and certification support.

About the Role

This is an exciting opportunity to join our team and contribute to the success of our clients. If you're passionate about delivering exceptional customer service and have a strong background in IT service management, we'd love to hear from you

  • Service Desk Operations Specialist

    1 week ago

    Hubli, Karnataka, India beBeeServiceDesk Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a highly skilled Service Desk Operations Specialist to join our team. As a ServiceNow Support Specialist, you will play a critical role in ensuring the smooth operation of our ServiceNow platform.Key Responsibilities:Troubleshoot and resolve complex technical issues related to the ServiceNow platform.Perform routine maintenance...

  • Help Desk Specialist

    18 hours ago

    Hubli, Karnataka, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: Help Desk SpecialistWe are seeking candidates who possess a graduate degree in any discipline and can hit the ground running.This role involves providing first-line technical support to end-users, logging service tickets, troubleshooting IT issues, and delivering top-notch user support.Key Highlights:• Excellent communication skills with the...

  • Front Desk Executive Role

    17 hours ago

    Hubli, Karnataka, India beBeeFacilities Full time ₹ 35,00,000 - ₹ 60,00,000

    Job Title: Front Desk Manager We are seeking a skilled and experienced Front Desk Manager to oversee the daily operations of our front desk. The ideal candidate will be responsible for managing front desk staff, handling guest relations, and addressing student accommodation and hostel-related concerns.Key Responsibilities:Front Desk Operations...

  • Director of IT Service Delivery

    19 hours ago

    Hubli, Karnataka, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: IT Service Delivery DirectorThe IT Service Delivery Director will oversee the entire Service Desk function, providing strategic and operational leadership for global 24x7 support.The role involves managing a team of Supervisors and frontline agents across pods, ensuring consistent service delivery and team engagement.Key Performance Indicators...

  • Strategic Business Development Specialist

    6 hours ago

    Hubli, Karnataka, India beBeeTransformation Full time ₹ 19,39,000 - ₹ 23,23,000

    Partner Operations SpecialistLaunch is an entrepreneurial business and technology consultancy that helps businesses and people navigate from their current state to a future state. Our team of experts utilizes sophisticated technology to transform clients into the digital age.We are seeking a Partner Operations Specialist to join our team. The ideal candidate...

  • Reception Services Associate

    7 days ago

    Hubli, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000

    At the forefront of our organisation, we are seeking a highly skilled Front Desk Associate to spearhead a professional and welcoming environment for visitors and employees alike. As the primary point of contact, you will play a pivotal role in ensuring seamless interactions and fostering a culture of excellence.Key Responsibilities:Provide exceptional...

  • Technical Support Specialist

    1 day ago

    Hubli, Karnataka, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity:We are seeking a highly motivated Service Desk Specialist to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests.Responsibilities:Provide high-quality technical support to end-users, ensuring issues are diagnosed and...

  • IT Operations Specialist

    3 days ago

    Hubli, Karnataka, India beBeeExpert Full time ₹ 9,00,000 - ₹ 12,00,000

    Help Desk Expertise SoughtWe are seeking an expert Help Desk professional to fill this key role in our IT operations. As a core member of the team, you will be responsible for delivering top-notch support and resolving incidents efficiently to minimize disruption to business processes.Key Responsibilities:Utilize industry-leading tools like Service Now to...

  • Customer Service Specialist

    6 days ago

    Hubli, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    About This RoleWe are seeking an experienced Customer Service Specialist to provide exceptional support to our clients. Your key responsibilities will include delivering outstanding customer service, fostering strong relationships with clients, and promoting innovative solutions to enhance their experience.Your Key Responsibilities:Provide proactive customer...

  • Automotive Parts Customer Service Specialist

    6 days ago

    Hubli, Karnataka, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Automotive Parts Customer Service SpecialistAbout the RoleWe are seeking an experienced and skilled customer service specialist to join our team in a key role. As an automotive parts customer service specialist, you will be responsible for providing exceptional customer support across multiple channels, ensuring timely resolution of customer...