Service Delivery Director
3 weeks ago
As a Service Delivery Director - EMEA, you will oversee the management and direction of Iron Systems Inc.'s efforts in strengthening client relationships and developing new business opportunities across India, the UK, NL, and the United States. Key responsibilities include effective communication with customers, ensuring 100% adherence to commitments, and driving end-to-end delivery of services from planning to Business as Usual (BAU) operations. Additionally, you will review and monitor delivery performance metrics, achieve the highest level of customer satisfaction, and manage customer expectations. Your goal will be to build long-term relationships with accounts, drive delivery lead sales, and track and close account receivables. You will also act as a liaison between clients and management, provide client consultations, and create customer testimonials. Furthermore, you will ensure customer satisfaction and success, deliver performance ratings on people and process from the customer, and plan and execute Quarterly Business Reviews (QBRs). The ideal candidate will have a minimum of 15–25 years of experience and will be responsible for developing and maintaining long-term relationships with accounts, driving delivery lead sales, and ensuring customer satisfaction and success.
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Senior Director of Service Delivery
3 weeks ago
Noida, Uttar Pradesh, India Iron Systems Full timeJob Title: Senior Director of Service Delivery - EMEA Region As a seasoned Account or Delivery Director, this role demands strategic leadership and vision in managing and directing key aspects of Iron Systems Inc.'s operations in the EMEA region. Key responsibilities include:Leading client relationship development and maintenance initiatives to drive...
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Senior Director of Service Delivery EMEA
2 weeks ago
Noida, Uttar Pradesh, India Iron Systems Full timeJob Role SummaryWe are seeking a highly experienced Senior Director of Service Delivery EMEA to lead our client relationships and drive revenue growth in key markets. The successful candidate will have a proven track record of delivering exceptional service and driving business success.Lead and direct the development of client relationships and business...
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Delivery Director
1 month ago
Noida, Uttar Pradesh, India Iris Software Inc. Full timeJob DescriptionRole SummaryThe Delivery Director will be responsible for leading the delivery of software services to our clients. This includes managing a team of delivery professionals, ensuring the successful delivery of projects, and driving business growth.Key ResponsibilitiesLead the delivery of software services to clientsManage a team of delivery...
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Senior Director of Service Delivery for EMEA
4 weeks ago
Noida, Uttar Pradesh, India Iron Systems Full timeKey Responsibilities:As a seasoned Account or Delivery Director, you will be responsible for managing and directing the following key areas:Client Relationship Management:• Effective and proactive communication with customers to ensure 100% adherence to commitments.Service Delivery:• Drive end-to-end delivery of services to all customers, from planning...
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Service Delivery Director
4 weeks ago
Noida, Uttar Pradesh, India Fujitsu Full timeService Delivery Manager Role SummaryAs a Service Delivery Manager at Fujitsu, you will be responsible for managing service delivery to customer(s) in order to deliver contracted service commitments and continual service improvements. This includes forecasting and management of the account P&L (orders, revenue, and margin), balance sheet, and cash. You may...
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Strategic Delivery Director
6 days ago
Greater Noida, Uttar Pradesh, India Coforge Full timeJob Overview Coforge is seeking a highly experienced Strategic Delivery Director to lead our service delivery team in Greater Noida. The ideal candidate will have 16+ years of experience in managing large programs across geographies, with a strong track record of delivering high-quality results on time.Key Responsibilities:Leading the service delivery team...
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Customer Service Director
3 weeks ago
Noida, Uttar Pradesh, India Study Group Full timeJob Overview:We are seeking an exceptional Customer Service Director to oversee and manage our global customer service operations. As a key member of our team, you will be responsible for ensuring seamless transitions, exceptional service delivery, and efficient project execution across all regions.Key Responsibilities:Customer Service Operations:Ensure...
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Customer Service Director
3 weeks ago
Noida, Uttar Pradesh, India Study Group Full timeJob Overview Study Group is looking for an experienced Customer Service Director to lead our global customer service operations. As a key member of our team, you will be responsible for ensuring seamless transitions, exceptional service delivery, and efficient project execution across all regions.About the RoleAs a Customer Service Director, your key...
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ICT Service Delivery Director
3 weeks ago
Noida, Uttar Pradesh, India CIS Worldwide Limited Full timeJob Description:CIS Worldwide Limited seeks an experienced IT Service Delivery Manager to lead our team of engineers in delivering high-quality services to our clients.Key Responsibilities:Education: Bachelor's degree in a IT-related field.Leadership and Customer Service: Experience in customer service, leadership, and logistics may be advantageous.Technical...
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Senior Director of Service Delivery for EMEA
4 weeks ago
Noida, Uttar Pradesh, India Iron Systems Full timeJob OverviewAs a seasoned professional, you will be responsible for leading Iron Systems' efforts to strengthen client relationships and develop new business opportunities in EMEA. Your expertise will be crucial in driving revenue growth and ensuring exceptional customer satisfaction.Key Responsibilities Effective communication with customers to ensure 100%...
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Strategic Technology Director
3 weeks ago
Noida, Uttar Pradesh, India Service Based IT company Full timeAbout the RoleWe are seeking a seasoned Strategic Technology Director to lead our global technology delivery hub. As a key member of our leadership team, you will be responsible for establishing a robust engineering framework, advising on emerging technologies, and driving future-looking roadmaps that align with the needs of both our partners and clients.Key...
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Delivery Director
1 month ago
Noida, Uttar Pradesh, India InCommon Full timeAbout the RoleWe are seeking a seasoned business professional to lead our delivery organization in India. As a key member of our team, you will be responsible for managing a team of professionals handling monthly financial reporting, reconciliations, tax filings, and payroll for diverse clients.Your primary focus will be on ensuring timely delivery within...
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Centre Director
4 weeks ago
Noida, Uttar Pradesh, India VLCC Full timeCentre Director Job DescriptionVLCC is seeking an experienced and skilled Centre Director to lead our beauty and slimming centre team. As a Centre Director, you will be responsible for driving business profitability, operational efficiency, and customer excellence.Drive customer excellence by ensuring high standards of service and addressing client concerns...
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Service Delivery Leader
2 weeks ago
Noida, Uttar Pradesh, India Fujitsu Full timeAs a key member of the Fujitsu team, the Service Delivery Manager will be responsible for overseeing the delivery of contracted service commitments and driving continual service improvements. This role involves forecasting and managing the account's P&L, balance sheet, and cash, as well as owning service risks, controlling service costs, and improving...
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Service Delivery Manager
1 month ago
Noida, Uttar Pradesh, India Fujitsu Full timeService Delivery ManagerAs a Service Delivery Manager at Fujitsu, you will be responsible for overseeing the delivery of contracted service commitments to our customers. This includes forecasting and managing the account P&L, balance sheet, and cash. You will also be accountable for the TCV forecast and actively own service risks, controls service costs, and...
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Delivery Head
3 weeks ago
Noida, Uttar Pradesh, India Iris Software Inc. Full timeAbout the Role:We are seeking a highly experienced Delivery Director to lead our delivery teams and drive business growth for Iris Software Inc.Responsibilities:• Oversee the overall delivery management of all software services delivery engagements, including multiple projects and service offerings, with large cross-functional, globally distributed...
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Service Delivery Coordinator
1 month ago
Noida, Uttar Pradesh, India HCLTech Full timeJob Title: Service Delivery SpecialistAt HCLTech, we are seeking a highly skilled Service Delivery Specialist to join our International Operations team. As a key member of our Service Delivery team, you will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity,...
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Service Delivery Coordinator
2 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeService Delivery CoordinatorAt HCLTech, we are seeking an exceptional Service Delivery Coordinator to join our team. As a key member of our Service Delivery team, you will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity, service quality, and customer...
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Administrative Services Director
6 days ago
Noida, Uttar Pradesh, India Republic World Full timeAbout the Role:Republic World is seeking an experienced Administrative Services Director to lead our support functions, including logistics, transportation, supply chain management, project management, office management, and other administrative support. The ideal candidate will have a strong background in administration, excellent leadership skills, and the...
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IT Service Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India CIS Worldwide Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Service Delivery Manager to join CIS Worldwide Limited.The ideal candidate will have a strong background in IT-related fields, with experience in customer service, leadership, and logistics. They will be responsible for managing a team of engineers, ensuring excellent customer service, project...