Service Delivery Leader
3 days ago
As a key member of the Fujitsu team, the Service Delivery Manager will be responsible for overseeing the delivery of contracted service commitments and driving continual service improvements. This role involves forecasting and managing the account's P&L, balance sheet, and cash, as well as owning service risks, controlling service costs, and improving productivity for both Fujitsu and the customer. In conjunction with the customer, the Service Delivery Manager will identify and define requirements for new services, ensuring they are professionally introduced and accepted into service.
The Service Delivery Manager will also be responsible for proactively managing internal and external suppliers in a service partnership, acting as a single service team. This includes owning the continual improvement of Service Delivery standards and practices, as well as managing the service delivery team to deliver to the customer and drive development and effectiveness. Depending on the size of the account, the Service Delivery Manager will identify opportunities for new business and account growth, working independently or with the Service Delivery Team or Delivery Executive to develop new business within the account.
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SOC Leader IT Service Delivery
2 weeks ago
Noida, Uttar Pradesh, India SAMTA INFOTECH PRIVATE LIMITED Full timeJob SummaryThe Head of Service Delivery, India is accountable to ensure smooth and timely delivery of ETEK services across all clients in India. This involves measuring CSAT/NPS survey compliance against projected milestones, assisting clients in transforming their cybersecurity strategy and operations, and monitoring profitability of delivery...
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SOC Leader
6 days ago
Noida, Uttar Pradesh, India SAMTA INFOTECH PRIVATE LIMITED Full timeMain Responsibilities:The Head of Service Delivery, India is accountable to ensure smooth and timely delivery of ETEK services across all clients in India, as measured by a CSAT / NPS survey and invoicing compliance against a projected milestone. They assist clients in transforming their cybersecurity strategy and operations, helping the Cybersecurity team...
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Senior Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India FCM Travel India Full timeJob Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients.We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Our collaborative work environment empowers...
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Senior Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India FCM Travel India Full timeJob Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Purpose: The Senior Service Delivery Manager...
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Senior Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India FCM Travel India Full timeJob Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Purpose: The Senior Service Delivery Manager...
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Senior Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India FCM Travel India Full timeJob Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Purpose: The Senior Service Delivery Manager...
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Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India Fujitsu Full timeService Delivery ManagerAs a Service Delivery Manager at Fujitsu, you will be responsible for overseeing the delivery of contracted service commitments to our customers. This includes forecasting and managing the account P&L, balance sheet, and cash. You will also be accountable for the TCV forecast and actively own service risks, controls service costs, and...
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Service Delivery Director
2 weeks ago
Noida, Uttar Pradesh, India Fujitsu Full timeService Delivery Manager Role SummaryAs a Service Delivery Manager at Fujitsu, you will be responsible for managing service delivery to customer(s) in order to deliver contracted service commitments and continual service improvements. This includes forecasting and management of the account P&L (orders, revenue, and margin), balance sheet, and cash. You may...
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Service Delivery Director
3 weeks ago
Noida, Uttar Pradesh, India Fujitsu Full timeService Delivery ManagerAs a key member of our team, you will be responsible for managing service delivery to our customers, ensuring that we meet our contracted service commitments and continually improve our service standards. Your focus will be on forecasting and managing the account P&L, balance sheet, and cash, as well as owning service risks and...
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Senior Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India FCM Travel India Full timeFCM India is a leading global travel management company that delivers innovative solutions and exceptional service to its clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business. Our collaborative work environment empowers employees and drives success, making FCM India a...
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Service Delivery Coordinator
3 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeJob Title: Service Delivery SpecialistAt HCLTech, we are seeking a highly skilled Service Delivery Specialist to join our team. As a key member of our Service Delivery team, you will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity, service quality, and...
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Service Delivery Coordinator
3 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeJob Title: Service Delivery SpecialistAt HCLTech, we are seeking a highly skilled Service Delivery Specialist to join our International Operations team. As a key member of our Service Delivery team, you will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity,...
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Delivery Head
3 weeks ago
Noida, Uttar Pradesh, India Apolis Full timeJob Title: Delivery HeadLocation: Noida, UP, India – OnsiteWe are seeking a dynamic and strategic leader to head our Offshore Delivery team for the US market. As a pivotal leader, you will drive the company's overall growth objectives.Key Responsibilities:Enhance team productivity and streamline workflow to achieve maximum efficiency and exceptional...
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IT Service Delivery Manager
4 days ago
Noida, Uttar Pradesh, India CIS Worldwide Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Service Delivery Manager to join CIS Worldwide Limited.The ideal candidate will have a strong background in IT-related fields, with experience in customer service, leadership, and logistics. They will be responsible for managing a team of engineers, ensuring excellent customer service, project...
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IT Service Delivery Manager
2 weeks ago
Noida, Uttar Pradesh, India CIS Worldwide Limited Full timeCIS Worldwide Limited seeks a skilled Information Technology Service Delivery Manager to lead our team of engineers. The ideal candidate will have a degree in a related field and experience in customer service, leadership, and logistics.Responsibilities:Team Management: Manage and lead a team of engineers to deliver high-quality IT services.Customer Service:...
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Service Delivery Coordinator
1 week ago
Noida, Uttar Pradesh, India HCLTech Full timeService Delivery Role OverviewThe ideal candidate will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction.Key Responsibilities:Act as a customer and internal point of contact for assigned contracts.Be responsible for...
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IT Service Delivery Manager
3 weeks ago
Noida, Uttar Pradesh, India Bennett Coleman and Co. Ltd Full timeAbout the PositionWe are seeking a highly skilled IT Service Delivery Manager to join our team at Bennett Coleman and Co. Ltd. The successful candidate will be responsible for providing support for key IT infrastructure initiatives and related IT operation projects.Areas of ResponsibilityThe IT Service Delivery Manager will be responsible for:Providing...
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Delivery Director
2 weeks ago
Noida, Uttar Pradesh, India Apolis Full timeJob Title: Delivery DirectorJob Summary: We are seeking a dynamic and strategic leader to head our Offshore Delivery team for the US market.Key Responsibilities:Take initiative to enhance team productivity and streamline workflow to achieve maximum efficiency and exceptional service delivery.Play an instrumental role in resource forecasting, hiring, and...
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Service Delivery Director
3 weeks ago
Noida, Uttar Pradesh, India Iron Systems Full timeJob Title: Service Delivery Director - EMEA Job Summary: We are seeking an experienced Service Delivery Director to lead our efforts in strengthening client relationships and developing new business opportunities in EMEA. Key Responsibilities: * Direct and oversee Iron Systems Inc.'s efforts to strengthen client relationships and develop new business...
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Service Delivery Associate
3 weeks ago
Noida, Uttar Pradesh, India Fujitsu Full timeJob Title: Service Delivery AssociateAs a Service Delivery Associate at Fujitsu, you will play a critical role in ensuring the effective management of our services. Your primary responsibility will be to respond to contractual incidents, service requests, and complaints by identifying, monitoring, and recording information.Key Responsibilities:Ensure...