IT Service Delivery Manager

2 weeks ago


Noida, Uttar Pradesh, India CIS Worldwide Limited Full time

CIS Worldwide Limited seeks a skilled Information Technology Service Delivery Manager to lead our team of engineers. The ideal candidate will have a degree in a related field and experience in customer service, leadership, and logistics.

Responsibilities:

  • Team Management: Manage and lead a team of engineers to deliver high-quality IT services.
  • Customer Service: Provide excellent customer service to internal and external stakeholders.
  • Logistics: Coordinate with vendors and partners to ensure seamless delivery of services.
  • Quality Control: Implement and maintain quality control processes to ensure high-quality services.
  • Project Management: Manage projects from inception to delivery, ensuring timely and within-budget completion.

Requirements:

  • Education: Bachelor's degree in a related field.
  • Experience: Proven experience in customer service, leadership, and logistics.
  • Skills: Strong leadership, communication, and problem-solving skills.


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