IT Service Delivery Manager

3 weeks ago


Noida, Uttar Pradesh, India CIS Worldwide Limited Full time

CIS Worldwide Limited seeks a skilled Information Technology Service Delivery Manager to lead our team of engineers. The ideal candidate will have a degree in a related field and experience in customer service, leadership, and logistics.

Responsibilities:

  • Team Management: Manage and lead a team of engineers to deliver high-quality IT services.
  • Customer Service: Provide excellent customer service to internal and external stakeholders.
  • Logistics: Coordinate with vendors and partners to ensure seamless delivery of services.
  • Quality Control: Implement and maintain quality control processes to ensure high-quality services.
  • Project Management: Manage projects from inception to delivery, ensuring timely and within-budget completion.

Requirements:

  • Education: Bachelor's degree in a related field.
  • Experience: Proven experience in customer service, leadership, and logistics.
  • Skills: Strong leadership, communication, and problem-solving skills.


  • Noida, Uttar Pradesh, India Fujitsu Full time

    Service Delivery ManagerAs a Service Delivery Manager at Fujitsu, you will be responsible for overseeing the delivery of contracted service commitments to our customers. This includes forecasting and managing the account P&L, balance sheet, and cash. You will also be accountable for the TCV forecast and actively own service risks, controls service costs, and...


  • Noida, Uttar Pradesh, India CIS Worldwide Limited Full time

    About the RoleWe are seeking a highly skilled and experienced IT Service Delivery Manager to join CIS Worldwide Limited.The ideal candidate will have a strong background in IT-related fields, with experience in customer service, leadership, and logistics. They will be responsible for managing a team of engineers, ensuring excellent customer service, project...


  • Noida, Uttar Pradesh, India FCM Travel India Full time

    Job Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients.We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Our collaborative work environment empowers...


  • Noida, Uttar Pradesh, India FCM Travel India Full time

    Job Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Purpose: The Senior Service Delivery Manager...


  • Noida, Uttar Pradesh, India FCM Travel India Full time

    Job Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Purpose: The Senior Service Delivery Manager...


  • Noida, Uttar Pradesh, India Fujitsu Full time

    As a key member of the Fujitsu team, the Service Delivery Manager will be responsible for overseeing the delivery of contracted service commitments and driving continual service improvements. This role involves forecasting and managing the account's P&L, balance sheet, and cash, as well as owning service risks, controlling service costs, and improving...


  • Noida, Uttar Pradesh, India FCM Travel India Full time

    Job Title: Senior Service Delivery ManagerFCM India is a leading global travel management company committed to delivering innovative solutions and exceptional service to our clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business.Purpose: The Senior Service Delivery Manager...


  • Noida, Uttar Pradesh, India Bennett Coleman and Co. Ltd Full time

    About the RoleBennett Coleman and Co. Ltd is seeking a highly skilled IT Service Delivery Manager to join our team. As a key member of our IT department, you will be responsible for providing support for key IT infrastructure initiatives and related IT operation projects.Key Responsibilities• Provide technical support for Cloud technologies, Line of...


  • Noida, Uttar Pradesh, India FCM Travel India Full time

    FCM India is a leading global travel management company that delivers innovative solutions and exceptional service to its clients. We leverage technology and expertise to create seamless travel experiences, allowing our customers to focus on their core business. Our collaborative work environment empowers employees and drives success, making FCM India a...


  • Noida, Uttar Pradesh, India Fujitsu Full time

    Service Delivery Manager Role SummaryAs a Service Delivery Manager at Fujitsu, you will be responsible for managing service delivery to customer(s) in order to deliver contracted service commitments and continual service improvements. This includes forecasting and management of the account P&L (orders, revenue, and margin), balance sheet, and cash. You may...


  • Noida, Uttar Pradesh, India Bennett Coleman and Co. Ltd Full time

    About the PositionBennett Coleman and Co. Ltd is seeking an IT Service Delivery Manager who will provide support for key IT infrastructure initiatives and related IT operation projects.Areas of ResponsibilityProvide technical support for cloud technologies, line of business applications, and IT infrastructure.Ensure direct support to VIP users on Microsoft...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Job Title: Service Delivery SpecialistAt HCLTech, we are seeking a highly skilled Service Delivery Specialist to join our International Operations team. As a key member of our Service Delivery team, you will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity,...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Service Delivery CoordinatorAt HCLTech, we are seeking an exceptional Service Delivery Coordinator to join our team. As a key member of our Service Delivery team, you will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity, service quality, and customer...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Service Delivery Role OverviewThe ideal candidate will be responsible for coordinating the steady state service delivery to multiple client accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction.Key Responsibilities:Act as a customer and internal point of contact for assigned contracts.Be responsible for...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    At NTT DATA Services, we're passionate about delivering exceptional service to our clients. As an ITIL Service Delivery Specialist, you'll play a critical role in ensuring the seamless delivery of our services.Key Responsibilities:Oversee and facilitate ITIL based service support and technical account management on a 24x7 basisProvide training for ITIL and...


  • Noida, Uttar Pradesh, India Iron Systems Full time

    Job Title: Service Delivery Director - EMEA Job Summary: We are seeking an experienced Service Delivery Director to lead our efforts in strengthening client relationships and developing new business opportunities in EMEA. Key Responsibilities: * Direct and oversee Iron Systems Inc.'s efforts to strengthen client relationships and develop new business...


  • Noida, Uttar Pradesh, India Fujitsu Full time

    Key Responsibilities:As a Service Delivery Associate at Fujitsu, you will be responsible for responding to contractual incidents, service requests, and complaints by identifying, monitoring, and recording information. You will ensure that the Knowledge Management process, procedures, and work instructions are adhered to by all relevant parties. Additionally,...


  • Noida, Uttar Pradesh, India SAMTA INFOTECH PRIVATE LIMITED Full time

    Job SummaryThe Head of Service Delivery, India is accountable to ensure smooth and timely delivery of ETEK services across all clients in India. This involves measuring CSAT/NPS survey compliance against projected milestones, assisting clients in transforming their cybersecurity strategy and operations, and monitoring profitability of delivery...


  • Noida, Uttar Pradesh, India NTT DATA Full time

    Job DescriptionReq ID: 299259 NTT DATA strives to attract exceptional individuals who want to grow with the organization. If you want to be part of an inclusive, adaptable, and forward-thinking team, this might be the opportunity for you.We are currently seeking a Technical Support Expert to join our team in India. The successful candidate will be...


  • Noida, Uttar Pradesh, India Fujitsu Full time

    Job Description for Service Delivery AssociateMandatory Agile SkillsService Process Lead will respond to contractual incidents, service requests, and complaints by identifying, monitoring, and recording information.Ensure the Knowledge Management process, procedures, and work instructions are adhered to by all relevant parties.Monitor and report on the...