International Client Liaison Specialist

1 day ago

Noida, Uttar Pradesh, India beBeeGlobalRelationshipManager Full time ₹ 12,00,000 - ₹ 20,00,000
Job Title: Global Client Relationship Manager

Job Summary:

The ideal candidate will be responsible for managing client relationships, coordinating appointments, and ensuring seamless execution of leadership visits abroad.

Key Responsibilities:

  • Manage and maintain a global client and partner database with updated contacts and engagement history.
  • Schedule and confirm appointments, meetings, and industry visits for leadership during international trips.
  • Act as a primary point of contact for international clients before and after meetings.
  • Ensure smooth preparation of meeting materials, agendas, and presentations.
  • Coordinate with internal teams to support leadership in client-facing interactions.
  • Track and monitor client communications, follow-ups, and next steps.
  • Provide post-visit reports summarizing client feedback, opportunities, and pending actions.
  • Support event participation, conferences, and networking opportunities abroad.

Requirements:

  • Bachelor's degree in Business, Marketing, Communications, or International Relations.
  • 3–6 years of experience in client engagement, account management, or executive coordination.
  • Strong organizational and time-management skills.
  • Excellent communication skills (verbal, written, and presentation).
  • Comfortable working across different time zones and cultures.
  • Ability to multitask and manage multiple client interactions simultaneously.
  • Experience with CRM tools, LinkedIn, and scheduling platforms (Calendly, Outlook, Google Suite).
  • Flexibility to travel internationally when required.

KPIs (Key Performance Indicators):

  • Appointment & Meeting Coordination
    • Number of confirmed client/partner appointments per month/visit.
    • % of scheduled meetings that are successfully conducted.
  • Client Engagement
    • Client response rate to outreach and follow-up (target %).
    • Client satisfaction score/feedback post-meetings.
  • Follow-up & Relationship Management
    • % of meetings followed up within 48 hours.
    • Number of repeat engagements/continued discussions with clients.
  • Operational Efficiency
    • Accuracy of client database and appointment calendar.
    • On-time preparation of agendas, briefs, and reports.
  • Reporting & Insights
    • Quality and timeliness of post-visit engagement reports.
    • Number of new insights or opportunities identified through client interactions.

What We Offer:

  • Opportunity to play a key role in our company’s global relationship-building strategy.
  • Exposure to international markets, clients, and industry leaders.
  • Competitive salary + performance incentives linked to KPI achievement.
  • Chance to travel and directly contribute to global business growth initiatives.

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