International Client Engagement

3 weeks ago

Noida, Uttar Pradesh, India Bhionix Full time
Job Title: International Client Engagement & Appointment Manager

Location: Bhubaneswar / Delhi / Bengaluru (with international travel)

Company: Bhionix.Group (Bhionix AI Limited)

Type: Full-time

About Bhionix.Group

At Bhionix.Group (Bhionix AI Limited), we bring together innovation, technology, and strategic vision under one unified ecosystem. Our group operates across diverse industries, driving impactful solutions in AI, technology, healthcare, education, hospitality, gaming, drones, and digital transformation.

www.bhionix.group

| info@bhionix.group

Position Overview

We are building a global client engagement and appointment management team to support Bhionix.Group's international expansion.

As an International Client Engagement & Appointment Manager, you will be responsible for managing client relationships, coordinating appointments, and ensuring seamless execution of leadership visits abroad. You will act as a bridge between our leadership and global clients/partners, ensuring meetings are productive and relationships are nurtured.

Key Responsibilities

- Manage and maintain a global client and partner database with updated contacts and engagement history.
- Schedule and confirm appointments, meetings, and industry visits for leadership during international trips.
- Act as a primary point of contact for international clients before and after meetings.
- Ensure smooth preparation of meeting materials, agendas, and presentations.
- Coordinate with internal teams to support leadership in client-facing interactions.
- Track and monitor client communications, follow-ups, and next steps.
- Provide post-visit reports summarizing client feedback, opportunities, and pending actions.
- Support event participation, conferences, and networking opportunities abroad.

Required Skills & Qualifications

- Bachelor's degree in Business, Marketing, Communications, or International Relations.
- 3–6 years of experience in client engagement, account management, or executive coordination.
- Strong organizational and time-management skills.
- Excellent communication skills (verbal, written, and presentation).
- Comfortable working across different time zones and cultures.
- Ability to multitask and manage multiple client interactions simultaneously.
- Experience with CRM tools, LinkedIn, and scheduling platforms (Calendly, Outlook, Google Suite).
- Flexibility to travel internationally when required.

KPIs (Key Performance Indicators)

1. Appointment & Meeting Coordination

- Number of confirmed client/partner appointments per month/visit.
- % of scheduled meetings that are successfully conducted.

1. Client Engagement

- Client response rate to outreach and follow-up (target %).
- Client satisfaction score/feedback post-meetings.

1. Follow-up & Relationship Management

- % of meetings followed up within 48 hours.
- Number of repeat engagements/continued discussions with clients.

1. Operational Efficiency

- Accuracy of client database and appointment calendar.
- On-time preparation of agendas, briefs, and reports.

1. Reporting & Insights

- Quality and timeliness of post-visit engagement reports.
- Number of new insights or opportunities identified through client interactions.

What We Offer

- Opportunity to play a key role in Bhionix.Group's global relationship-building strategy.
- Exposure to international markets, clients, and industry leaders.
- Competitive salary + performance incentives linked to KPI achievement.
- Chance to travel and directly contribute to global business growth initiatives.

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