Providing Exceptional Client Experiences

2 weeks ago


Noida, Uttar Pradesh, India beBeeClient Full time ₹ 43,20,000 - ₹ 72,00,000
Job Title: Client Service Liaison

Overview of the Role:
  We are seeking an exceptional client service liaison to deliver top-notch customer support via phone, email, or chat. As a key member of our team, you will be responsible for providing timely and effective solutions to clients' inquiries and concerns.

Key Responsibilities:
  • Excellent communication skills with the ability to interact effectively with US-native clients
  • Minimum 6 months of international BPO voice experience in a customer service role
  • Proficiency in computer applications and internet knowledge, as well as familiarity with billing queries

Requirements:
  • Undergraduate degree or equivalent qualification
  • Not currently pursuing regular or part-time coursework
  • Ability to work flexibly without being enrolled in any course affecting job performance

Work Environment:
  • On-site work from our office premises
  • Five days per week, with flexible shift arrangements available

Benefits:
  • Transportation facility provided
  • Flexible shift options, including both morning and evening shifts

Shift Timings:
  • US process night shift may be required, but agents should be comfortable with 24/7 rotational shifts

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