Client Experience Manager

17 hours ago

Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 18,000 - ₹ 25,000
Job Title: Client Experience Manager

A dedicated Client Experience Manager is required to handle day-to-day tasks, addressing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service.


Key Responsibilities:
  • Handle customer inquiries in a timely and efficient manner.
  • Ensure customer satisfaction by resolving issues effectively.
  • Provide exceptional customer service through effective communication.
  • Work closely with the sales team to support customer acquisition and retention efforts.

Qualifications:
  • Customer Support, Customer Satisfaction, and Customer Service skills.
  • Excellent Communication skills.
  • Sales skills to assist with customer acquisition and retention.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Previous experience in customer care or a related role is a plus.
  • Bachelor's degree in Business, Communications, or a related field.

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