Client Servicing Manager/Client Account Manager

16 hours ago

Noida, Uttar Pradesh, India Mad Influence Full time

Job Title: Client Servicing Manager (Influencer Marketing)

Location: Noida, India (On-site)

About Us:

Step into the vibrant world of Mad Influence —a leading 360-degree influencer marketing agency headquartered in Noida. We're on a mission to spark culturally relevant, high-impact campaigns that resonate globally. With over 10,000 successful campaigns and collaborations with top-tier brands and content creators across India and beyond, Mad Influence is a rapidly growing influencer marketing agency, connecting leading brands with top digital creators to drive impactful storytelling and high-performing campaigns.

We are looking for an experienced and enthusiastic Client Servicing Manager/Client Account Manager to lead client relationships and drive business growth. This role is ideal for someone who understands influencer marketing deeply, can manage end-to-end campaigns, and has the ability to pitch and onboard new brands while also cross-selling our offerings to existing clients.

Key Responsibilities:

Client & Campaign Management

  • Serve as the main point of contact for client accounts.
  • Develop influencer marketing strategies tailored to each brand's objectives.
  • Manage the end-to-end execution of influencer campaigns – including influencer sourcing, briefing, content reviews, timelines, and reporting.
  • Ensure deliverables meet brand guidelines, timelines, and campaign KPIs.
  • Monitor campaign success through detailed performance analytics and optimize accordingly.

Brand Onboarding & Business Development

  • Actively pitch the agency's services and campaign ideas to potential brand partners.
  • Help in onboarding new clients by understanding their goals and aligning them with the right influencer strategies.
  • Identify cross-selling and upselling opportunities within existing accounts.
  • Collaborate with internal teams (sales, creative, strategy) to deliver high-impact proposals.

Market & Influencer Insights

  • Stay updated with the latest influencer marketing trends, platform updates (Instagram, YouTube, etc.), and creator opportunities.
  • Maintain relationships with a network of influencers and platforms to quickly source relevant talent.

Requirements:

  • Bachelor's degree in Marketing, Communications, Business, or related field.
  • 2–5 years of experience in influencer marketing, digital marketing, or account/client management.
  • Strong client-facing skills with the ability to build trust and long-term relationships.
  • Confident in pitching ideas, storytelling, and handling objections.
  • Familiarity with influencer platforms/tools
  • Excellent communication, organizational, and multitasking abilities.
  • A proactive and entrepreneurial mindset.

What We Offer:

  • Competitive salary
  • A collaborative and fast-paced work environment.
  • Opportunities to work with top brands and influencers.
  • Room for growth and leadership in a rapidly expanding team.

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