Client Experience Specialist

2 weeks ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 12,50,000

Job Overview

Our organization seeks a Customer Service Professional to deliver exceptional client service through multiple channels.

Key Responsibilities:

  • Provide timely and professional responses to customer inquiries and issues
  • Maintain knowledge of products or services and effectively communicate information to customers
  • Document and manage records of customer interactions using our CRM system
  • Collaborate with team members to resolve customer concerns and enhance skills
  • Offer detailed product or service information, resolve customer concerns, and ensure customer satisfaction
  • Handle diverse customer service requests, including billing inquiries, technical support, and general inquiries

Working Schedule:

A rotational shift schedule allows for 5 days off per week, providing flexibility and work-life balance.

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