Client Relationship Specialist
20 hours ago
Company Description
Experience a transformative online presence with Our dedicated team assists you in dominating the social media landscape and establishing a powerful brand identity. As an IT company based in Meerut, we offer complimentary grocery delivery services. Discover high-quality products at affordable prices, enabling you to lead a healthier lifestyle.
Role Description
This is a full-time remote role for a Client Relationship Specialist. The Client Relationship Specialist will be responsible for managing client relationships, ensuring customer satisfaction, providing customer support, and enhancing customer service. The role involves daily communication with clients, addressing their concerns, and analyzing customer feedback to improve services.
Qualifications
- Strong Customer Satisfaction and Customer Service skills
- Excellent Customer Support and Communication skills
- Analytical skills to evaluate and improve customer experience
- Ability to work independently and remotely
- Excellent problem-solving and conflict-resolution skills
- Previous experience in a customer-facing role is a plus
- Bachelor's degree in Business, Communication, or related field
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