Account Relationship Manager

2 days ago

Thiruvananthapuram, Kerala, India beBeeClientService Full time ₹ 15,00,000 - ₹ 20,00,000

Job Overview

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  • We are seeking a highly skilled Client Service Manager to join our team.

About the Role

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The ideal candidate will have proven experience in client servicing, team leadership, and project management.

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This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

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A keen eye for detail, strategic thinking, and creativity are essential for success in this position.

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Key Responsibilities

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  2. Act as the primary point of contact for assigned clients, understanding their needs, objectives, and expectations.">
  3. Develop and maintain strong, trust-based relationships with clients, serving as their advocate within the organization.">
  4. Proactively identify client challenges and provide innovative solutions to address them, leveraging agency resources and expertise.">
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Collaborative Teamwork

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  • Collaborate with internal teams, including creative, strategy, and production, to develop and execute integrated marketing & non-marketing campaigns and projects.">
  • Ensure timely and effective communication between clients and internal teams, managing expectations and addressing any issues or concerns.">
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Project Management

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  • Monitor project timelines, budgets, and deliverables, ensuring that all client requirements are met on time and within scope, even under tight deadlines.">
  • Maintain thorough documentation of client interactions, project details, and work records to facilitate smooth operations and future reference.">
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Pitches and Business Development

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  • Participate in pitches alongside agency staff to secure new business opportunities and contribute to agency growth.">
  • Identify opportunities to expand business with existing and new clients, developing and proposing value-added, creative interactive strategies and presentations for pitches.">
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Qualifications and Requirements

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  • Bachelor's degree in Marketing, Communications, Business Administration, or related field.">
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