Senior Technical Support Specialist

8 hours ago


Thāne, Maharashtra, India beBeeTechnical Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

Job Overview:

We are seeking a highly skilled Senior Technical Support Specialist to join our technical support team.

The ideal candidate will have extensive experience in supporting complex contact center solutions, including Cisco UCCE / UCCX / PCCE, and 3rd party call recording platforms.

Key Responsibilities:
  • Provide advanced remote/on site troubleshooting activities for system design issues, upgrade plans, and creation of technical product documentation.
  • Collaborate with Third Party Providers and OEMs to resolve incident issues.
  • Act as a point of contact for all service delivery issues/pending work/escalations.
  • Maintain and update Knowledge Base and documentation.
  • Initiate and implement process improvements.
Required Skills and Qualifications:
  • Extensive experience in supporting Cisco UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.
  • Strong knowledge of VOIP protocols, including SIP, H.323, and MGCP.
  • ITIL process expertise.
  • Excellent communication and conversation skills.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a 24/7 business support environment.


  • Thāne, Maharashtra, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 15,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This role involves providing expert technical assistance to users, resolving complex issues, and collaborating with cross-functional teams to drive innovation and improvement.Key Responsibilities:Technical Support: Provide high-quality...


  • Thāne, Maharashtra, India beBeeProblemSolver Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

    Technical Support SpecialistThe ideal candidate will possess strong technical skills and be able to provide exceptional support to internal clients. The successful applicant will be responsible for ensuring the smooth operation of access control and CCTV systems, as well as providing technical assistance on system configuration.This role requires a high...


  • Thāne, Maharashtra, India beBeeSupport Full time ₹ 12,00,000 - ₹ 20,25,000

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to customers, troubleshooting complex issues and developing creative solutions.About the RoleThis is an exciting opportunity for a detail-oriented individual with excellent communication skills...


  • Thāne, Maharashtra, India beBeeSeniorTechnicalAnalyst Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Opportunity: Senior Technical SpecialistA highly experienced professional is required to work on Identity Governance and Administration (IGA) Development projects, driving business value through effective solution implementation.


  • Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Specialist Job DescriptionThis is an onsite night role- Rotational Shifts: Between 5:30 PM to 6:30 AM, giving you flexibility and variety.Position Overview:The Customer Service Specialist will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with our...


  • Thāne, Maharashtra, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000

    System Support SpecialistWe are seeking an experienced System Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the health of our systems, identifying and resolving technical issues, and providing exceptional customer support.


  • Thāne, Maharashtra, India beBeeTechnical Full time US$ 1,20,000 - US$ 1,40,000

    Job Title:A Technical Support Specialist Role">We are seeking a skilled and experienced technical support specialist to join our team. As a technical support specialist, you will play a critical role in providing top-notch support to our clients and internal teams.The ideal candidate will have a strong understanding of technology and be able to troubleshoot...


  • Thāne, Maharashtra, India beBeeService Full time ₹ 5,50,000 - ₹ 8,50,000

    Job Title: Technical Support SpecialistLocation:Coimbatore / Tirupur, IndiaJob Summary:We are seeking a skilled technical support specialist with 2 years of experience to provide high-quality service support for computer systems and large format printing solutions.Install, configure, and maintain Epson Large Format Printers at customer locations.Provide...


  • Thāne, Maharashtra, India beBeeSupport Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Summary:We are seeking a seasoned IT Support Specialist to join our team. In this role, you will play a pivotal part in delivering top-notch IT support to our global user base.You will be a technical resource and a trusted problem solver, resolving complex issues and elevating the overall performance of our IT operations by modeling excellence in...


  • Thāne, Maharashtra, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 20,10,000

    We are seeking an exceptional Technical Support Specialist to deliver top-notch post-sales support and technical expertise to our customers.Key ResponsibilitiesProvide technical assistance and guidance to customers and partners on product configuration, performance, and troubleshooting.Diligently diagnose, isolate, and resolve complex technical issues while...