Database Support Professional

1 week ago


Pune, Maharashtra, India Persistent Systems Full time
About Persistent

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. We work with many industry-leading organizations across the world, including numerous innovators across the healthcare ecosystem.

We're proud to report $328.2M revenue in Q1 FY25, delivering 16% Y-o-Y growth. Our 23,500+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries.

Job Overview

This is an exciting opportunity to join our team as a Database Support Professional in Pan India. As a key member of our support team, you will be responsible for providing level 2 support to global customers on technical issues related to IBM Netezza Performance Server and IBM Integrated Analytics System appliances.

Key Responsibilities:

  • L2 level support to global customers over technical issues on IBM Netezza Performance Server and IBM Integrated Analytics System appliances.
  • Providing RCA, solution/workarounds over variety of technical issues on IBM Netezza Performance Server and IBM Integrated Analytics System DW appliances.
  • Installations such as –Admin web console, Analytic tools, server/client certification etc.
  • Upgrades such as -Netezza Performance Server software, Netezza Performance Server Replication System (Standalone/clustered)
  • Activities such as System Expansion.
  • Helping customers in all maintenance tasks.
  • Collaboration with developer and providing additional inputs for bug fixing.
  • Technical issue management & knowledgebase contributions, documentations.
Requirements

To succeed in this role, you should have:

  • 5 Years + of experience in DB2 LUW.
  • Familiarity with installations, upgrades, and system expansions.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.
What We Offer

At Persistent Systems, we offer a competitive salary package and benefits that include:

  • Competitive salary: ₹12,00,000 - ₹18,00,000 per annum based on location and experience.
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications.
  • Opportunity to work with cutting-edge technologies.
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards.
  • Annual health check-ups.
  • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents.

We foster a values-driven and people-centric work environment that enables our employees to accelerate growth, impact the world, and enjoy collaborative innovation.



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