Cloud Support Professional

1 week ago


Pune, Maharashtra, India Zebra Full time

At Zebra, we're shaping the future of work on the front line by reinventing how businesses run and move society forward. We're a community of changemakers, innovators, and doers who deliver a performance edge to the front line of business.

We develop new technologies and create solutions with partners to help organizations act with greater visibility, connectivity, and intelligence, delivering better experiences for workers and those they serve.

As a Cloud Support Engineer at Zebra, you'll be part of a key team that supports analysis and troubleshooting skills with attention to detail. You'll monitor and timely escalate all events notifications that arise during your working shift, executing manual tasks according to schedule.

This role requires expertise in cloud monitoring tools, observing, and interpreting system dashboards, quickly reacting to software alerts and user issues. Key responsibilities include:

  • Installing, configuring, deploying & maintaining Zebra applications in Cloud platforms.
  • Proposing changes related to cost optimization.
  • Troubleshooting and resolving application issues in Non-production and production environments.
  • Backing up applications and restoring when necessary.
  • Applying patches and fixing vulnerability issues with applications.
  • Coordinating with teams to gather information and implement changes.
  • Actively responding to alerts and participating in outage calls.
  • Assisting internal and external customers with software deployments and upgrades.
  • Automating processes using cloud technologies.
  • Participating in weekend and off-hours maintenance.
  • Providing on-call support during off-hours and weekends.

This is an excellent opportunity to join our Cloud Support team and contribute to our mission of extending the edge of possibility. If you have 2+ years of experience in Google Cloud Native Technologies, middleware technologies, Linux Operating System management, Jenkins, Ansible, shell scripts, Docker, Kubernetes, and database knowledge, we encourage you to apply.

We offer a competitive salary range of $80,000 - $110,000 per year, depending on location and experience. Benefits include comprehensive health insurance, retirement plan, paid time off, and opportunities for professional growth and development.

Please note that our recruiters will always connect with you via email accounts, and applications are only accepted through our applicant tracking system. Our Talent Acquisition team will not ask for personal identifying information via email or outside the system.



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