
Technical Support Specialist
4 hours ago
Job Title: Technical Support Specialist
Location: PAN India (Multiple Locations)
Experience Level: 3-8 years
Shifts: Rotational Morning/Afternoon Shifts
- Mandatory Skills: Architecture Principle Design, Software Engineering and Design Architecture
Job Description:
- Must have experience in Veeva Vault.
- Should have knowledge of ITIL processes and support.
- Ability to troubleshoot complex and challenging technical issues with ease.
- Responsible for identifying and resolving technical issues related to applications.
- Work collaboratively with cross-functional teams to resolve problems.
- Provide support to end users, addressing their concerns effectively.
- Stay updated with the latest technologies and industry trends.
- Perform root cause analysis and implement preventive measures.
- Conduct regular system audits to ensure data integrity and security.
- Ensure effective communication and coordination with stakeholders
Benefits:
- Opportunity to work on cutting-edge technologies.
- Chance to collaborate with a talented team of professionals.
- Professional growth and development opportunities.
- A dynamic work environment that encourages innovation and creativity.
Other Requirements:
- Candidates should be flexible and willing to adapt to changing priorities.
- Excellent time management and organization skills.
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