ServiceNow ITSM Developer

2 weeks ago


Delhi, Delhi, India QBrainX Full time

Job Title : ServiceNow ITSM Developer - ITSM / ITOM / ITBM (SPM)

Experience Required : 4+ Years

Job Location : Remote

Key Responsibilities :

- Design, implement, and configure ServiceNow applications in ITSM, ITOM, and ITBM modules to meet client requirements.

- Develop integrations between ServiceNow and internal/external applications using RESTful APIs, OAuth 2.0, and GraphQL.

- Utilize scripting languages such as Jelly, XML, SOAP, and JavaScript to build custom applications and automate workflows within ServiceNow.

- Collaborate with stakeholders to gather requirements, translate them into technical specifications, and ensure compliance with ITIL best practices.

- Provide ongoing support for the ServiceNow platform, ensuring that best practices and quality standards are followed.

- Develop and manage ServiceNow MID Servers, facilitating integration between ServiceNow and on-premise systems.

- Participate in ServiceNow upgrades and ensure compatibility with existing customizations and integrations.

Required Qualifications :

- 4+ years of experience as a ServiceNow Developer with deep expertise in ServiceNow ITSM, ITOM, and ITBM modules.

- Strong knowledge of web technologies, SOAP, REST, and scripting languages such as Jelly, XML, and JavaScript.

- Experience with RESTful API integration, OAuth 2.0, and GraphQL for internal and external integrations.

- Certified ServiceNow Administrator, Certified ServiceNow Developer, or Certified ServiceNow Implementation Specialist.

- ITIL v3 or ITIL 4 certification, or equivalent practical experience with ITIL processes.

- Strong understanding of ServiceNow platform architecture, scripting, and integration patterns.



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