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ServiceNow Developer/Senior Developer
1 month ago
We are seeking a highly skilled ServiceNow Developer to join our team at Praxis Consultants. The ideal candidate will have extensive experience with ITSM and CSM modules within ServiceNow, as well as a solid understanding of product offerings, service/resource specifications, and decomposition rules.
Key Responsibilities:- Develop, configure, and support ITSM and CSM modules in ServiceNow.
- Implement product and service specifications, resource specifications, and decomposition rules.
- Configure UI Policies, Data Policies, UI Actions, and create custom fields on forms.
- Manage Incident, Problem, and Request Management processes within ITSM modules.
- Utilize Flow Designer and Workflow Editor for efficient business process automation.
- Integrate REST APIs to streamline data exchange and system functionality.
- Create and manage email notifications and events for proactive communications.
- Troubleshoot and resolve issues in ServiceNow configurations and workflows.
- Proven experience working with ServiceNow ITSM and CSM modules.
- Strong understanding of product offerings, service/resource specifications, and decomposition rules.
- Proficiency in ServiceNow scripting and customization (e.g., Business Rules, Client Scripts, Script Includes).
- Familiarity with ServiceNow Flow Designer and Workflow Editor.
- Experience configuring and managing UI Policies, Data Policies, and UI Actions.
- Knowledge of REST API integration with ServiceNow.
- Hands-on experience with ITSM modules, including Incident, Problem, and Request Management.
- Ability to work in a fast-paced environment and deliver solutions that meet business needs.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork skills.