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ServiceNow ITSM Developer

1 month ago

Delhi, Delhi, India Resource Informatics Group, Inc Full time
Job Title: ServiceNow ITSM Developer

At Resource Informatics Group, Inc, we are seeking a highly skilled ServiceNow ITSM Developer to join our team. As a key member of our IT team, you will play a crucial role in designing and developing efficient solutions in the ServiceNow platform, specifically focusing on IT Service Management (ITSM).

Key Responsibilities:
  • Collaborate with stakeholders to gather and analyze requirements for ServiceNow functionality
  • Design, develop, and implement custom applications and workflows in ServiceNow ITSM
  • Perform system integration and data migration tasks within the ServiceNow platform
  • Configure and customize ServiceNow modules and applications to meet business needs
  • Provide technical support and troubleshooting for ServiceNow ITSM platform
  • Implement best practices for coding, testing, and implementing ServiceNow solutions
  • Collaborate with cross-functional teams on ServiceNow development projects
  • Implement and maintain ServiceNow integrations with third-party systems
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • ServiceNow Certified Application Developer (CAD) certification
  • Minimum of 7 years of experience in ServiceNow development and implementation
  • Strong proficiency in JavaScript, HTML, and CSS for ServiceNow customization
  • Experience in IT Service Management (ITSM) processes and best practices
  • Proficiency in configuring and managing the CMDB within ServiceNow
  • Proven experience in ServiceNow integration with external systems and applications
  • Knowledge of Agile methodologies and experience working in Agile environments
  • Proficiency in SQL and database management for ServiceNow
What We Offer:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package