Enterprise ServiceNow Specialist
4 days ago
Themesoft Inc. is seeking a highly skilled Enterprise ServiceNow Specialist to join our team. The successful candidate will have a strong background in IT operations and experience with ServiceNow ITSM and ITOM modules.
Responsibilities include:
- Implementing and maintaining ServiceNow ITOM products, including discovery, service mapping, and configuration management.
- Designing and implementing ServiceNow CMDB architecture.
- Developing and integrating ServiceNow with various event management platforms.
- Working closely with IT teams to ensure accurate data representation in the CMDB.
- Maintaining and operating ServiceNow ITOM products, including scripting and automation.
- Preparing reports and metrics to support CMDB KPIs.
Requirements:
- 8+ years of experience in IT operations and ServiceNow implementation.
- Hands-on experience with ServiceNow ITSM and ITOM modules.
- Strong knowledge of ServiceNow CMDB design and architecture.
- Experience with ServiceNow integrations to AWS APIs, Azure, and VMware.
- Knowledge of various discovery technologies and service modeling techniques.
- Strong communication and interpersonal skills.
Preferred Certifications:
- ITIL V4 foundation certification.
- ServiceNow Sys Admin, Discovery, and Service Mapping certifications.
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