Enterprise ServiceNow Specialist

4 days ago


Delhi, Delhi, India Themesoft Inc. Full time
Job Description

Themesoft Inc. is seeking a highly skilled Enterprise ServiceNow Specialist to join our team. The successful candidate will have a strong background in IT operations and experience with ServiceNow ITSM and ITOM modules.

Responsibilities include:

  • Implementing and maintaining ServiceNow ITOM products, including discovery, service mapping, and configuration management.
  • Designing and implementing ServiceNow CMDB architecture.
  • Developing and integrating ServiceNow with various event management platforms.
  • Working closely with IT teams to ensure accurate data representation in the CMDB.
  • Maintaining and operating ServiceNow ITOM products, including scripting and automation.
  • Preparing reports and metrics to support CMDB KPIs.

Requirements:

  • 8+ years of experience in IT operations and ServiceNow implementation.
  • Hands-on experience with ServiceNow ITSM and ITOM modules.
  • Strong knowledge of ServiceNow CMDB design and architecture.
  • Experience with ServiceNow integrations to AWS APIs, Azure, and VMware.
  • Knowledge of various discovery technologies and service modeling techniques.
  • Strong communication and interpersonal skills.

Preferred Certifications:

  • ITIL V4 foundation certification.
  • ServiceNow Sys Admin, Discovery, and Service Mapping certifications.


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