ServiceNow Developer

4 weeks ago

Delhi, Delhi, India RLabs Enterprise Services Full time
Job Title: ServiceNow Developer

Experience: 6+ years

Location: Delhi NCR

Notice Period: Immediate Joiner only

Key Responsibilities:

  • Direct the development team through the design, development, testing, and debugging processes, but not limited to: core setup, workflow administration, reporting, data imports, LDAP integration, custom scripting and third party software integrations
  • Work closely with management and other stakeholders to document and shape business requirements and translate those into technical requirements the development team can act on.
  • Write high-quality code and lead code reviews.
  • Plan and document technical specifications for future application features or infrastructural systems.
  • Performs advanced configurations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports, etc.
  • Accountable for the delivery of Monthly sprints for the development team as well as ensuring bug free delivery.
  • Design, develop, and implement ServiceNow Service Portals.
  • Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.
  • Reviews proposed design with all customer and internal stakeholders, and leads all technical design meetings.
  • Coordinate with Platform Architect to ensure designs meet development guidelines and best practices.
  • Ensures effective communication and coordination of development team activities with process owners and requestors.
  • Works with Platform and Project Management teams to ensure enhancements are delivered completely, accurately, and timely.
  • Provides leadership and participates in vetting new requirements on the ServiceNow platform
  • Stays current on ServiceNow products and applicable integrated technologies.
  • Drives process improvements and ensures process adherence for the development team.
  • Use scripting tools and ServiceNow functionality to automate tasks fulfillment in ServiceNow.
  • Perform integrations and process automation using Service Now Orchestration.
  • Load, manipulate and maintain data between ServiceNow and other systems.
  • Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.
  • Collaborate with team members and business users to clarify requirements and confirm design/implementation.
  • Follow set coding best practices and standards.
  • Foster a collaborative and team-oriented environment.
  • Adhere to the system development life cycle (SDLC) processes.
  • Test and debug team solutions.
  • Document processes/solutions/fixes in Knowledge Base.
  • Maintain a regular and predictable work schedule.
  • Provide ServiceNow operation support, including promoting, testing, and deploying ServiceNow updates and new releases.
  • Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
  • Perform other duties as necessary.

Minimum Requirements/ Qualifications:

  • Bachelor's degree in computer science, Business Management, Project Management or Management Information Systems or equivalent work experience acceptable
  • ITIL Foundations V3 certification desired
  • ServiceNow Administrator Certification
  • Certified ServiceNow Developer Certification desired
  • Certified ServiceNow Implementation Specialist Certification desired
  • Experience with ServiceNow Portal development.
  • Experience in CMDB, Discovery and integration with other external modules.
  • Experience with Integrations with 3rd party tools using (web services, SOAP, email, MID, etc...).
  • 5-7+ years working in ServiceNow Environment
  • 3+ years in a technical leadership role
  • 3+ years' experience developing in: PHP, Java, Python, Ruby, . Net, or Perl.
  • Scripting (JavaScript, AngularJS, HTML, CSS, Jelly) and Rest API experience preferred
  • 3 years of experience working in a similarly complex technical organization
  • Experience utilizing Agile/SCRUM Methodologies.
  • Understanding of the systems development life cycle (SDLC) processes.
  • Ability to translate details into specific tasks needed to accomplish a task or solve a problem
  • Ability to problem solve and work well in complex, ambiguous situations
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Proven ability to navigate the technology environment and work effectively with multiple group

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